Lighthouse Technology Services is partnering with our client to fill their Network Performance Monitoring Engineer position with preferred expertise on SevOne! This is a 10-18 months contract to hire. Ability to work remotely in the U.S. during contract period, but relocation to Buffalo upon conversion is required. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

• Provide expertise for the implementation of SevOne.
• Lead the design, implementation, and lifecycle management of network performance monitoring platforms, including SevOne, flow analytics, and telemetry collectors while ensuring platform health, scalability, and performance SLAs
• Design and manage comprehensive network telemetry pipelines across SNMP, NetFlow/sFlow/IPFIX, and streaming telemetry while establishing KPI standards for latency, packet loss, throughput, and error metrics
• Own the enterprise alerting strategy by engineering thresholds, baselines, and anomaly detection capabilities while continuously improving signal-to-noise ratio through noise reduction and deduplication
• Perform deep analysis of network performance issues including latency, packet loss, congestion, and routing anomalies to drive root cause analysis for high-severity incidents and identify optimization opportunities
• Build and maintain operational and executive dashboards that enable real-time troubleshooting and SLA reporting while integrating with enterprise observability platforms to support cross-domain correlation
• Lead network-related incident triage and resolution as the subject matter expert for network signals during major incidents, defining and improving incident response playbooks
• Ensure complete monitoring coverage across all network infrastructure including routers, switches, firewalls, load balancers, WAN edges, and cloud networking while eliminating blind spots
• Define and enforce monitoring standards, governance frameworks, and compliance requirements including naming conventions, tagging, and metadata to meet enterprise architecture expectations
• Collaborate with Network Engineering, SRE/Observability, and application teams to validate signals, enable correlation, and provide onboarding support for NPM capabilities
• Drive automation initiatives for device onboarding, alert tuning, and reporting to support self-healing use cases and continuously improve MTTR, MTTD, and operational efficiency

What You'll Need to Have:

• Proven experience in network performance monitoring with deep expertise in platforms such as SevOne, flow analytics tools, and telemetry collection systems
• Strong technical proficiency in network telemetry protocols and data collection methods including SNMP, NetFlow/sFlow/IPFIX, and streaming telemetry technologies
• Demonstrated ability to design and implement alerting strategies with experience in threshold tuning, baseline establishment, and anomaly detection methodologies
• Solid understanding of network performance metrics and troubleshooting including latency analysis, packet loss investigation, congestion management, and routing optimization
• Experience with dashboarding and observability integration tools, with ability to build both operational and executive-level visualizations
• Strong technical analysis skills with proven ability to lead root cause analysis for complex network incidents and drive performance improvements
• Excellent collaboration and communication skills to work effectively across Network Engineering, SRE, and application teams while providing technical guidance and enablement
• Experience with automation frameworks and scripting to drive efficiency in device onboarding, monitoring workflows, and reporting processes

Pay Range: $60-$70/hr

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