Responsibilities

·        Screen calls and take messages.

·        Organize files for customer and client records, etc.

·        Direct visitors to the correct office.

·        Respond to all customer inquiries in a polite and timely manner.

·        Effectively answer and direct phone calls to the correct department.

·        Welcome and greet visitors in a warm and friendly manner, and answer any questions visitors have.

·        Maintain and stock the reception area and all common areas in a clean and tidy manner at all times.(Kitchen, Bathroom, Conference Room etc.)

·        Operate standard office equipment on a regular basis, including a fax machine, copy machine, and a computer.

·        Keep detailed and accurate records of visitor requests and of calls received.

·        Receive deliveries; sort and distribute incoming mail.

·        Perform other administrative duties as required to support the mission and function of the company.

Qualifications

·        Exceptional verbal and written communication skills to handle client interactions and professional correspondence.

·        Proficiency in using office software, including Microsoft Office Suite and scheduling tools.

·        Strong organizational skills with attention to detail for managing appointments and office tasks.

·        Ability to handle sensitive information with discretion and maintain confidentiality.

·        Strong problem-solving skills and the ability to manage last-minute changes efficiently.