Processes security contributions – includes monitoring brokerage accounts for incoming securities, ensuring that securities are sold within the next business day, obtaining sale confirmations, identifying and posting contributions to the correct donor fund, receipting donors, and filing related documents.
Responds to and researches inquiries from donors, financial advisors, brokers, and staff related to securities contributions and solves any problems or exceptional items in a timely manner.
Prepares any paperwork necessary for mutual fund transfers, restricted securities, and securities gifted in certificate form.
Communicates with brokerage firms and transfer agents to obtain status of security transfers.
Qualifications
A Bachelor’s degree in Accounting, Finance, Business Management or other related field is preferred
A minimum of two to three years’ of related experience is required
A minimum of two to three years’ experience in a customer service oriented environment
Previous experience in monitoring brokerage accounts for incoming securities, selling securities and obtaining sale confirmations is preferred
Some working knowledge of charitable, non-profit, foundation, and/or donor related subject matters
Computer skills: Microsoft Office applications
Proven aptitude for “real time” problem diagnosis and solving
Able to perform duties independently
Excellent written and verbal communication skills
High degree of initiative and independent judgment
Proven aptitude for “real time” problem diagnosis and solving
Able to perform duties independently with minimal supervision
Excellent organizational and time management skills
Maintains sensitive and confidential information as well as business, donor and affiliate confidential matters