Role Profile: Head of Delivery – R&D Tax

Location: St Helens

Salary: Up to £75,000 base + performance-related bonus

Contract: Permanent, Full-time

About the Role

Our client is seeking an experienced and driven Head of Delivery to lead their R&D Tax delivery function. This senior leadership role will be responsible for managing the end-to-end delivery of R&D Tax and Innovation Incentive claims, ensuring projects are delivered on time, to the highest technical standard, and with exceptional client experience.

The Head of Delivery will play a pivotal role in shaping delivery processes, managing a high-performing team, and working closely with senior stakeholders across the business to achieve commercial and operational goals.

Key Responsibilities

• Lead and oversee the full delivery cycle of R&D Tax claims, ensuring compliance with HMRC requirements and best practice.
• Manage, coach, and develop a team of delivery professionals, fostering a culture of high performance and accountability.
• Work closely with the leadership team to design and implement scalable processes that improve efficiency, quality, and client satisfaction.
• Provide technical oversight and quality assurance on complex claims, ensuring accuracy and robustness.
• Act as a senior point of contact for key clients, resolving challenges and ensuring a seamless service experience.
• Monitor delivery KPIs and report progress against business objectives.
• Drive continuous improvement initiatives across the delivery function.

Key Skills & Experience

• Strong background in R&D Tax Incentives, Innovation Incentives, or related professional services (e.g., tax, consultancy, accountancy).
• Proven leadership experience with the ability to inspire, motivate, and manage teams effectively.
• Excellent technical knowledge of R&D Tax legislation and claim preparation.
• Strong client-facing skills with the ability to build and maintain senior-level relationships.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Commercially astute, with an eye for both detail and the bigger picture.
• Exceptional communication and presentation skills.

Rewards & Benefits

• Competitive base salary of up to £75,000.
• Attractive performance-related bonus scheme.
• Opportunities for career progression within a high-growth business.
• Flexible working arrangements.
• Comprehensive benefits package.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.