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PMO Lead
Ipswich, ENG
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Our Client:


Our client is a leading Independent Mortgage, Real Estate, and Commercial Loan servicer. They support clients throughout their loan lifecycle from origination through to redemption, including loan workout services.

They are looking for an experienced Quality Monitoring Officer to be responsible for delivering independent, objective, and consistent measurement of quality standards and for investigating internally identified errors and potential errors with a possible financial or reputational implication for Clients.



Purpose of the role:


The purpose of the role is to ensure that business change both within our client and on behalf of its clients is delivered to meet time, cost and quality requirements as agreed from time to time within the business change framework. The role will act as a senior project manager delivering such projects as required. The role will also effectively manage the PMO function and the project management team. Reporting to the Head of Change, this is a senior role within the company and will be instrumental in developing and evolving the project management framework as well as PMO activity and structure. Working with the BA Lead, to facilitate a one-stop approach to change analysis, management and control; feeding into reporting and monitoring to provide company wide overview and oversight of all project activity.


Key Accountabilities and Main Responsibilities:


  • The candidate will be accountable for the delivery to time cost and quality of such business change projects, as may be required, ensuring that the needs of the business and its clients are met.
  • Will ensure that requirements are accurately captured, defined and managed through to delivery to meet time cost and quality requirements.
  • Will ensure that project management standards and processes are adhered to.
  • Develop and articulate business cases for and on behalf of the business for proposed changes as required
  • Ensure impact assessments are completed for new projects to enable demand planning and to inform cost vs benefits
  • Ensure detailed requirement definition and obtain sign-off of those requirements in conjunction with BA
  • Leading the delivery through discovery, requirements capture, design, build, test, deployment and through to warranty
  • Ensuring that delivery dates are agreed with the change requestor and requirements are delivered to meet that agreed date.
  • Ensuring that requirements are delivered within agreed cost


Experience and Personal Attributes:


  • 10 years plus Proven project management track record in a delivery environment
  • Recent Team management and coaching
  • Recent PMO experience and knowledge of frameworks, competencies and governance
  • PMO reporting and monitoring knowledge and experience
  • Demonstrate effective and productive stakeholder management, internally and third parties
  • Build productive relationships with functions and third parties outside of the project team
  • Operate effectively in a commercial environment with awareness of financial management
  • Apply a flexible approach successfully delivering to tight deadlines or changing scope
  • Ability to prioritise and multi-task in a challenging working environment with excellent organisational skills
  • A professional approach and manner with an aptitude to learn
  • Ability to demonstrate strong customer focus and communicate in business language
  • Experience of working with development and technical delivery resources
  • Project Management qualifications – Prince 2 or industry standard equivalent qualification


If you are looking for a new opportunity within a global, leading employer, then get in touch with us now and apply!!


Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.


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