Account Handler

Salary: Up to £35,000 base

Location: Hybrid (2-3 days office)

Industry: Commercial Insurance

The Company

Our client is a highly reputable boutique insurance brokerage known for its personalised service, long-standing client relationships, and commitment to delivering tailored insurance solutions. With a collaborative culture and a truly people-first approach, the business places a strong emphasis on employee development, autonomy, and maintaining a supportive, high-performing team environment.

The Opportunity

They are now seeking an Account Handler to join their growing team. This is an excellent opportunity for someone who enjoys building relationships, handling a varied portfolio of clients, and working within a close-knit and highly respected brokerage. You’ll have the chance to work with a stable client base, contribute to renewals and mid-term adjustments, and deliver exceptional service across a range of commercial insurance products.

Key Responsibilities

• Manage a portfolio of commercial clients, ensuring a high level of service and retention
• Handle renewals, MTAs, documentation, and general policy administration
• Build strong relationships with clients, insurers, and internal teams
• Prepare and present insurance terms, ensuring accuracy and compliance
• Support Account Executives with client management and complex cases
• Provide timely and professional responses to client queries
• Maintain accurate records and contribute to the smooth running of the team

About You

• Experience in an Account Handler or similar role within commercial insurance
• Strong communication and client relationship skills
• Organised, detail-oriented, and confident managing your own workload
• Knowledge of commercial lines products (e.g., Property, Liability, Motor, PI)
• Comfortable working in a hybrid environment and collaborating with colleagues
• A positive, team-focused mindset

What’s on Offer

• Up to £35,000 base salary
• Hybrid working arrangement
• Opportunity to be part of a boutique brokerage with an amazing culture
• Supportive leadership, clear progression opportunities, and autonomy
• A genuinely friendly, close-knit team that values its people

 Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.