About the Organization

Summit Search Group has been retained by EQ3 on the recruitment of an Assistant Store Manager for their newest Burnaby, BC location. EQ3 is a modern Canadian furniture and home décor company committed to timeless design, thoughtful craftsmanship, and creating meaningful spaces. With a focus on materials, longevity, and a uniquely Canadian perspective, EQ3 blends contemporary aesthetics with everyday functionality. Their stores offer immersive environments where customers can explore curated collections, find inspiration, and collaborate with knowledgeable experts to bring their spaces to life.

The Opportunity

The Assistant Store Manager is a key partner to the Store Manager and an ambassador of EQ3’s brand and customer experience. This role supports day-to-day operations, will develop a high-performing team, and contributes to a store environment that showcases EQ3’s values of design, quality, and service. The Assistant Store Manager supports business objectives through strong coaching, hands-on leadership, and operational execution, ensuring an inspiring customer experience while maintaining compliance with brand standards and retail procedures.

Key Responsibilities

• Support the Store Manager in the direct leadership and development of store team members, including sales and operations staff, ensuring performance expectations and growth plans are consistently met.
• Assist with recruitment, onboarding, and ongoing coaching to foster a culture of accountability, teamwork, and high performance across the store team.
• Support store operations by managing KPI performance, maintaining inventory accuracy, and ensuring compliance with Retail Brand Standards and standard operating procedures.
• Act as Manager on Duty in the absence of the Store Manager, driving sales floor excellence, creative problem-solving, and a customer-first service experience.
• Help analyze sales trends and local market insights to implement strategies that drive revenue, reduce shrink, and optimize payroll and operational expenses.
• Deliver visually inspiring merchandising aligned with seasonal direction and company guidelines to elevate the overall customer experience and reflect EQ3’s design standards.
• Support weekly business routines including scheduling, reporting, and strategic planning meetings, contributing to the operational health and commercial performance of the store.

Qualifications

• Previous retail management or supervisory experience with a proven track record of contributing to sales growth, operational efficiency, and team development.
• Strong leadership capabilities with demonstrated experience coaching teams, driving performance, and fostering a collaborative, customer-centric environment.
• Knowledge of retail financial management, inventory processes, and visual merchandising standards, with the ability to translate data into actionable in-store strategies.
• Proficiency with retail systems, POS platforms, and scheduling or reporting tools; comfort working with operational data to support business decisions.
• Post-secondary education in Business Administration, Retail Management, Design, or a related field is preferred; equivalent professional experience will be considered.

For more information or to submit your resume, please reach out to Matt Erhard at Summit Search Group, matt.erhard@summitsearchgroup.com.

Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling inclusive behaviors and proactively managing bias throughout our process.