Position Summary: The Manager of Enterprise Project Management working within Enterprise Systems & Technology will be responsible for the organizations's project management methodology and solution implementations working with peers, project sponsors and VP Enterprise Systems and Technology to oversee successful planning and execution of projects and delivery of business value. The Manager will directly manage team focused on Project Management discipline, Business Requirements, System Testing and Release Management. This position will directly manage larger, business critical Enterprise projects within the 3-year IT Roadmap within Strategic Plan. The manager will assist the VP Enterprise Systems and Technology in continuing the implementation of an enterprise-wide project portfolio governance model to ensure that standards and best practices are leveraged

Team Member Expectations: All team members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties:

• Provide process leadership to the project teams throughout initiatives’ lifecycle from concept to implementation and closure, including mentorship on best practices and project management standards
• Manage project functions of project management, requirements, testing and implementation
• Directly Lead multiple mid-size to enterprise-wide projects concurrently following project management standards
• Generate custom reports (e.g., project status, budget, metrics, and resource allocation), and create standard and customized dashboards to produce key insights for leadership reporting and decision-making
• Develop, advocate, promote and lead the institutionalization of project management best practices, standards, and procedures
• Drive continuous improvement of project management processes. Establish project management processes and templates to institutionalize program management
• Oversee the implementation of metrics on cost, quality, time to implement, and delivery of business value on all projects across various business segments
• Ensure effective communication and change management to increase the adoption rate and effectiveness of new business solutions
• Establish and maintain a resource planning capability to identify resource capacity and load. Work with staff to align project load with capacity
• Regularly brief leadership on the project portfolio, schedules, and release plans, and work with the senior leadership team to assess the need for shifting priorities, additional capacity, and prioritization of the portfolio backlog
• Escalate portfolio risk as appropriate
• Actively participate and contribute to associated areas of the strategic plan including facilitating workgroups, taskforces, and committees using a model of person-centered shared leadership
• Participate in vendor software forums and education opportunities, and be familiar with product releases and enhancements to grow and maintain product knowledge and expertise
• Model and promote organizational philosophies of person–centeredness and shared leadership in all interactions with internal and external stakeholders
• Participate in meetings and training sessions that offer learning opportunities and that promote and enhance skills and professional development
• Ensure that assigned organizational project objectives are met
• Perform all duties as described, and others as required, using the foundation of the organization’s philosophies and values
• Supervisory Duties:
• Supervise EPM team staff as specified, such as Project Managers, Business Analysts, Testers
• Assist Operations Team Members with their daily responsibilities and provide policy and procedure guidance as needed to aide in successfully fulfilling their job duties
• Work collaboratively with leaders to identify and achieve professional development goals

Education Required:

· Bachelor’s Degree is preferred. Education in IT, project management, operations management, business management, human services or related field is preferred

· At least one current and relevant certification is preferred (PMP®, PgMP®, PfMP®, CSM® CAL®, etc.)

Experience Required:

• 5 years supervisory management of IT team working project lifecycle
• 8 years of project management, progressively increasing responsibilities including multifunctional programs, change management functions, risk assessment and vendor management
• Enterprise level PMO and program management experience required
• Demonstrated strong concurrent project and large implementation management skills
• Demonstrated ability to align / focus resources across the organization in achieving short and long-term goals