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Human Resources Generalist
Memphis, TN
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Our client is a premier luxury automotive dealership committed to delivering exceptional customer experiences and maintaining a workplace culture of professionalism, integrity, and excellence. With a team of approximately 100 dedicated employees, they are seeking an experienced Human Resources Generalist to support our growing organization.


Position Summary

The Human Resources Generalist will play a critical role in fostering a compliant, efficient, and employee-focused HR function. This role will be responsible for enhancing our onboarding process, administering compliance training programs, and serving as the primary point of contact for all employee HR-related needs. The ideal candidate is SHRM certified and brings strong knowledge of HR best practices within fast-paced, customer service-driven environments.


Key Responsibilities

  • Onboarding & Orientation
  • Develop and lead a comprehensive onboarding program that ensures new hires feel welcomed, prepared, and aligned with company values.
  • Coordinate new hire paperwork, background checks, and orientation schedules.
  • Partner with department managers to tailor onboarding experiences for each role.
  • Employee Relations & Support
  • Act as the first point of contact for employee questions, concerns, and HR-related requests.
  • Provide timely guidance and resolution of employee issues while maintaining confidentiality and professionalism.
  • Foster positive employee relations and assist in conflict resolution and performance management.
  • Compliance & Training
  • Ensure HR policies and practices comply with federal, state, and local employment laws.
  • Plan and implement regular compliance training (e.g., harassment prevention, workplace safety, ethics).
  • Maintain and update employee handbook and HR policies as needed.
  • HR Administration
  • Maintain accurate and confidential employee records.
  • Support payroll, benefits administration, and open enrollment processes in collaboration with finance or benefits providers.
  • Track HR metrics and prepare reports for leadership as needed.


Qualifications

  • PHR or SHRM-CP or SHRM-SCP certification required
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred
  • 3+ years of progressive HR experience, preferably in retail, dealership, or hospitality environments
  • Strong understanding of HR laws, policies, and best practices
  • Proven ability to improve onboarding and training processes
  • Excellent interpersonal and communication skills
  • Proficient in MS Office


What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and SHRM recertification
  • A supportive and dynamic work environment in a luxury setting



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