About the Company: It is a Toronto-based video surveillance solution founded in 2015. They develop and sell CCTV and access control products in North America that are NDAA compliant. Currently, they sells IP cameras, NVRs, PoE switches, Turnstile gates, Wifi mesh kits, and Home automation devices through partners including distributors and integrators. It became a major and reliable provider of video surveillance products and services across Canada.
We are seeking a highly experienced Product and Solutions Lead, distinct from a pure SaaS Product Manager, who is deeply rooted in the security industry. The core focus of this role is to connect product strategy with execution, manufacturing, and channel support, requiring the ability to: understand security products, coordinate factories, support channels, and drive product improvements.
Salary Range: $100,000 – $120,000 USD Annual Base
Work Location: Toronto, ON
Key Industry & Market Focus:
- CCTV Industry
- Access Control Industry
- OEM/ODM Model
- North America Distributor System
Key Responsibilities (Prioritized by Impact)
- Product Technical Expertise: Possess deep, practical experience within the CCTV and Access Control sectors.1
- Manufacturing Collaboration:Exceptional ability to work with and coordinate OEM/ODM factories to resolve technical, production, and quality control issues.
- Technical Analysis: High proficiency in product issue analysis, including conducting Proof of Concept (PoC), hands-on testing, and detailed issue analysis.
- Channel and Integrator Support:Provide strong technical and solution support to Integrators and the North American distribution channel.1
- Cross-Functional Leadership: Manage projects and coordinate effectively across departments to drive product improvements and market readiness.1
- Product Development: Proactively drive product feature improvements based on market feedback and technical data.1
Medium/Low Priority & Bonus Skills:
- Experience with SaaS / Cloud platforms (Medium/Low priority).
- Experience with AI / Data platforms (Bonus/Plus).
Ideal Candidate Profile
- Experience: 5+ years of experience in the security industry.
- Knowledge Base: Familiar with CCTV, Access Control, and VMS (Video Management Systems).
- Background: Previous experience in a Product Management or Technical Support role.
- Vendor Communication: Proven experience communicating and coordinating effectively with OEM/ODM vendors.
- Market Insight: Clear understanding of North American market demands and requirements.
- Communication: Strong English communication skills (written and verbal) is essential.
LinHR is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation will be provided in all parts of the hiring process as required under LinHR's Employment Accommodation Policy. Applicants need to make their needs known in advance.
LinHR is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage qualified candidates from Indigenous, Black and other racialized persons, 2SLGBTQI+ people, individuals with disabilities, and other members of marginalized communities to consider working with and for LinHR. We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications. We encourage people to apply even if they feel that the position would be a stretch.
LinHR uses AI-assisted tools only to support screening and efficiency, never to make final decisions. All hiring decisions are made by human professionals, and candidates may request human review at any time.
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