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Incumbent Personnel | DDSB
San Antonio, TX
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Join a Team That Understands the Mission — and Values Your Experience


The 3500 Square Alliance is a purpose-built team pursuing the DDSB recompete—built to deliver continuity, technical alignment, and respect for incumbent talent.

  • 3500 Square — Led by Francisco Dominicci, former Chief of DHA’s Solution Delivery Division; brings direct experience navigating DHA’s application integration challenges and enterprise architecture strategies.
  • A1FedImpact — JV with active contracts across DHA, HHS, FDA & USAF; Microsoft & ServiceNow Elite Partner with experience supporting DHA since its inception, including enterprise migrations to the Defense Health infrastructure.
  • VetRamp — SDVOSB with leadership that has staffed DHA programs from the beginning, focused on veteran-powered IT teams to sustain, transform, and secure global DoD programs.
  • Tyto Athene — Supports over 100 MTFs across the DHA enterprise, sustaining IT infrastructure and bringing deep technical capabilities in unified communications, networking, and enterprise services.


We know the mission. We understand the environment. And we’re committed to preserving what already works while bringing the right improvements forward.


If you currently support DDSB—or have supported it in the past—we encourage you to explore the roles below and apply to the one that best matches your background. Your experience matters, and you can expect to hear from us shortly after applying.


Please:

  1. Skip the “Apply for this job” on this page
  2. Click the link below that corresponds to your role
  3. Click the “Apply for this job” button on that page
  4. Enter your contact info, upload your resume, and click the “Apply” button


Thank you for your interest and look forward to connecting!

Drew McDanald

VetRamp | www.usvetramp.com


PROGRAM REQUIREMENTS | LABOR CATAGORIES

Tier 3 Level Enterprise Management (EM) Administration Support Services

Manage DHA IT Infrastructures utilizing approved EM tools (currently Microsoft Endpoint Configuration Manger (MECM)) including MED365 Cloud Services. Assist with the development and submitting of Ports and Protocols documentation.


Tier 2 Level Systems Administration Support Services

Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers) firmware, and software for both on-premise and MED365 Cloud/Tenant environments.


Tier 3 Level Systems Administration Support Services

Analyze, validate, implement, maintain, and configure current services and tools (examples include Active Directory (AD), System Center Operations Manager, Quest, Dell Quest maintenance tools) to minimize negative impacts to performance and scalability; work with other organizations and MTFs to coordinate operations and support of directory services across the enterprise; sustain and provide advanced enterprise-level support for AD services and functions; document technical solutions as required. Utilize available tools, such as Quest Suite of Tools, to manage schema extensions, sites and services, domains and trusts, Group Policy Objects (GPO) administration and Organizational Unit (OU) administration. Responsible for advanced management, support, and optimization of the DHA’s MED365 Azure cloud environment.


Information Assurance Security Admin Support Services

Support the mission of the Information Systems Security Officer (ISSO) for all DHA managed systems under the ISSO’s responsibility. Ensure network resources are in compliance with DoD IA and security policies and vulnerability alerts, all IAVAs and any other technical advisories identified by the USCYBERCOM/DHA. Category 1, Category A, and other urgent rated vulnerabilities shall be fixed within 21 days. Most Category 2 and 3 rated vulnerabilities should be resolved during a routine maintenance window; however, some may require manual remediation(s), or a shorter timeframe.


IT Knowledge Management Support: Provide assistance with maintaining/editing SharePoint Portal.


Configuration/Change Enablement Services

Document the approval, deployment, and configuration of all Infrastructure system/service Configuration Items (CI) into the ITSM solution to establish system baseline(s) for the infrastructure pre-production and production environments. Develops, and institutionalizes Infrastructure CM policies, processes, procedures, and plans.


IT Architectural Engineering Services

Develop architectural and technical designs for IT infrastructure systems or solutions that meet or exceed identified functional and technical requirements. Create guidance and strategies to build architectures for MHS/DHA systems. Conduct research into fundamental computer and information science as theorists, designers, or inventors. Develop solutions, designs, and architectures to solve problems in the field of computer hardware, software, and IT service consumption.


Identity Engineering Services

Create standardized, forward-looking, compliant designs and solutions for directory services, identity, credentialing, and access management, Cryptographic Key Management, Privileged Identity Management, Privileged Access Management, Identity Automation, Attribute aggregation, PKI, and PKE engineering activities.


Endpoint Engineering Services

Provide engineering, architectural, and Tier 3/4 expertise to deliver forward-looking, compliant, solutions for the MHS hybrid environment in support of standard Application Integration, Application Security, Desktop Engineering, and Service Monitoring functions that enable management to the endpoint. Develop and engineer a standard framework for centrally deploying and supporting applications and systems within the DHA hybrid production environment and provide a common system and monitoring framework and capability used by other teams to maintain applications, services, and systems.

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