Placing People First!

Strategic Account Director – NICU & Genomic Health

Summary

A leading clinical genomics company is seeking a high-performing, strategically minded Strategic Account Director to drive growth in the Neonatal Intensive Care Unit (NICU) market. This role is ideal for someone with experience in hospital-based sales or genetics/genomics who excels at consultative selling, navigating complex hospital environments, and promoting the rapid adoption of clinical diagnostic testing.

As a Strategic Account Director, you will serve as the primary face of the organization in your territory—working directly with neonatologists, hospitalists, genetic counselors, and NICU clinical teams. You will help ensure critically ill newborns have access to timely, actionable genetic insights while executing regional sales strategies.

Key Details

• Role Type: Full-time / Hybrid (Field & Remote Home Office)
• Territory: Major Metropolitan Area (Northeast US / New York Metro)
• Travel: ~75% field time/travel as needed (including occasional weekends/evenings for conferences and clinical events).
• Compensation: Competitive base salary + incentive compensation package.

Job Responsibilities

• Territory Growth: Drive adoption by prospecting, developing, and closing new business while expanding existing hospital-based NICU accounts.
• Account Management: Serve as the primary point of contact for neonatologists, hospitalists, nurse leadership, and clinical staff within target NICUs.
• Consultative Selling: Deliver tailored clinical presentations communicating the value of rapid genomic testing (such as rapid whole genome sequencing) for critically ill newborns.
• Cross-Functional Collaboration: Partner with health system leadership, specialty sales teams, and internal operations to drive optimal utilization, smooth account onboarding, and timely result delivery.
• Clinical Education: Lead educational initiatives for NICU teams, including grand rounds, hospital presentations, regional conferences, and clinical meetings.
• Data & CRM Management: Monitor client metrics, utilize case studies to reinforce clinical utility, and maintain a robust pipeline in the CRM.

Education, Experience, and Skills

• Education: Bachelor’s degree required.
• Experience: 5–7 years in healthcare or hospital-based sales (experience focused in NICU, pediatrics, or genetics/genomics strongly preferred).
• Core Competencies:
• Strong technical and clinical aptitude with the ability to articulate complex diagnostic offerings.
• Proven track record of navigating complex hospital environments and institutional decision-makers.
• Ability to work independently, prioritize high-value opportunities, and manage time/territory effectively.
• Requirements: Valid driver’s license and proficiency with standard enterprise sales/office software.

Work Environment & Physical Demands

• Field-based role combined with remote work from a home office.
• Standard physical demands associated with field sales and office settings (traveling, client meetings, computer work, and occasional lifting of presentation/event materials up to 15 lbs).

Equal Opportunity Employer.