Who we are

The BC Aboriginal Child Care Society (BCACCS) is a Centre of Excellence for Indigenous early learning and child care (ELCC). BCACCS undertakes research, develops training and resources, and provides services and leadership to support Indigenous communities throughout BC to create high quality, culturally respectful, spiritually enriching community child care services that are based in the child’s culture, language, and history.

The work this role carries

BCACCS is seeking a qualified and values-aligned candidate for the role of Communications Steward (Communications Manager). Reporting to the Keeper of People and Resources (Director of Operations), the Communications Steward plays a central role in stewarding BCACCS’ internal and external communications in a way that is culturally grounded, relationship-based, and aligned with the organization’s mission and strategic priorities.

The Communications Steward leads a small team of professionals who support clear, respectful, and consistent communication across the organization, ensuring BCACCS’ voice reflects Indigenous values, protocols, and ways of being. This role works closely with Program Stewards (Program Managers), BCACCS leadership, and communications staff to ensure messaging is accessible, community-ready, and reflective of BCACCS’ role as both a service provider and a provincial Centre of Excellence.

The Communications Steward serves as a hub for content development, brand stewardship, and storytelling, supporting communications that strengthen transparency, trust, and shared understanding across communities, partners, and staff.

The role and how you will contribute

Communications Leadership & Stewardship

• Steward the development and implementation of organization-wide communication approaches aligned with BCACCS’ vision, values, and strategic direction.
• Ensure consistent and respectful use of BCACCS’ voice, messaging, and visual identity across all platforms and materials.
• Support the Organizational Steward (CEO) and Fire Keepers Circle (Directors) with strategic communications, including key messages, briefings, and public-facing materials.
• Identify communication opportunities and risks, supporting proactive, culturally respectful responses.
• Lead, mentor, and coach a small communications team of three employees, supporting their professional growth, strengthening their skills and confidence, and fostering a collaborative, values-aligned team culture.

Internal Communications & Shared Understanding

• Strengthen internal communication practices so staff are informed, connected, and aligned with organizational priorities.
• Develop internal updates, staff bulletins, and communication tools that support transparency and shared purpose.
• Collaborate with the Keeper of People and Resources (Director of Operations) and the Administration Steward (Office Manager & Executive Assistant) to support internal communication standards, templates, and processes.
• Ensure communications support onboarding, organizational updates, learning initiatives, and operational changes.
• Contribute to a workplace culture grounded in collaboration, respect, and relational accountability.

External Communications & Public Engagement

• Coordinate external communications, public relations, and media engagement to strengthen understanding of BCACCS’ role, services, and impact.
• Oversee public-facing communications including newsletters, website content, email bulletins, reports, social media, and announcements.
• Attend and participate in community engagements to respectfully capture shared knowledge, perspectives, and learnings.
• Ensure that communications reflect Indigenous worldviews, cultural safety, and community priorities.
• Support BCACCS’ visibility as a trusted partner and Centre of Excellence within Indigenous ELCC.

Collaboration with Programs

• Work closely with Program Stewards (Program Managers) and Program Communications Associates to ensure messages are tailored for community audiences and grounded in respectful, accessible language.
• Support the translation of complex or technical information into clear, community-facing communications.
• Collaborate on materials for community events, presentations, and engagement sessions.
• Promote two-way communication by supporting the flow of community insights back into organizational learning and decision-making.

Content Development & Storytelling

• Develop key messages, presentations, briefings, press releases, reports, and other communications materials.
• Support leadership with speeches, memos, and public-facing documents.
• Collaborate with the Keeper of Shared Knowledge (Director of Data, Evaluation, and Learning) to translate data, evaluation, and learning into meaningful stories.
• Provide communications support for events, program launches, and gatherings.

Communications & Social Media Strategy Stewardship

• Lead the development and ongoing stewardship of BCACCS’ communications and social media strategy, ensuring alignment with organizational values, priorities, and long-term vision.
• Establish clear goals, audiences, key messages, and content themes to guide consistent, relationship-based communication across platforms.
• Guide coordinated content planning and storytelling to support community connection, program awareness, and trust-building.
• Regularly review and refine the strategy using analytics, community feedback, and organizational learning to strengthen impact and relevance.

Digital & Media Stewardship

• Support stewardship of the BCACCS website, social media platforms (such as Facebook, Instagram, YouTube), and digital storytelling to reflect BCACCS’ purpose and values.
• Set clear digital goals and targets aligned with organizational priorities (such as reach, engagement, awareness, and participation), and guide work plans to support those goals.
• Review and analyze digital and social media analytics to understand what is resonating with audiences and where adjustments are needed.
• Use insights from analytics to redirect or refine digital and communications work as needed to strengthen impact and better achieve intended outcomes.
• Guide Communications Associates with templates, tools, and brand standards to ensure consistency across programs and initiatives.
• Ensure digital content is accessible, culturally grounded, and engaging for Indigenous communities, partners, and the broader public.

What you bring: Experience, Knowledge, and Ways of Being

• One or more of the following:
• 5 to 9 years of progressive experience in communications, public relations, digital engagement, or storytelling roles, with increasing responsibility for strategy, content development, and organizational or program-wide communications, ideally within Indigenous, community-based, or values-driven organizations.
• Bachelor’s or master’s degree in communications, public relations, journalism, marketing, digital media, or a related field.
• A meaningful combination of education, professional experience, and demonstrated leadership, including work within Indigenous organizations, Indigenous-led initiatives, or values-driven non-profit environments, with the ability to steward communications in a culturally grounded, strategic, and relational way.
• Strong understanding of Indigenous cultural protocols, respectful communication practices, and relationship-based work.
• Excellent written and verbal communication skills with the ability to tailor messages for diverse audiences.
• Experience creating content across multiple formats including reports, digital content, social media, and presentations.
• Strong collaboration skills and the ability to work across teams with clarity, humility, and diplomacy.
• Comfort using digital communication tools, content management systems, and basic design platforms.
• Commitment to cultural safety, integrity, and respectful storytelling.

Additional gifts and strengths you may bring

• Experience working with First Nations, Indigenous organizations, or Indigenous-led initiatives.
• Experience working within not-for-profit, community-based, or values-driven organizations.
• Knowledge of early learning, child and family services, community development, or related sectors.

How the role is practiced day-to-day

• This role is based in the Lower Mainland and works in a hybrid arrangement, with a regular presence in the West Vancouver office (1–2 days per week) and the remainder of time worked from a home office, as operational needs allow. Occasional travel within the province is required to attend meetings and gatherings.
• Is available Monday to Friday, 9:00 a.m. to 5:00 p.m., with occasional extended hours.
• Holds a valid driver’s license and reliable vehicle, with the ability to travel as needed.
• Carries out the role in alignment with BCACCS’ Code of Conduct, and is willing to complete a criminal record check to support a safe and trusted workplace.

What we offer

• An opportunity to work alongside like-minded colleagues who are committed to making a meaningful difference and uplifting the lives of Indigenous people, particularly children and families.
• A kind, caring, and values-driven culture grounded in respect, collaboration, and shared purpose.
• Salary range: $83,274 to $99,929 per year, commensurate with qualifications and experience.
• Extended health benefits and a matched pension plan, available after a three-month introductory period.
• Observation of fourteen (14) statutory and other holidays.
• Paid sick days and personal days to support wellness and balance.
• Professional development opportunities to support growth and learning.

How to share your interest

Those who feel drawn to this role and its purpose are invited to submit a resume and a cover letter describing how their experience and values align with our work to:

https://app.loxo.co/job/MzA5MjEta2pjazh6ZndkYjFvcDhnNw==?t=1769537379457

We thank all who apply. Only candidates selected for an interview will be contacted.

In accordance with section 41 of the BC Human Rights Code and Section 15 of the Canadian Charter of Rights and Freedoms, preference will be given to qualified candidates with Aboriginal ancestry.