Position Overview:
The Senior Accounts Receivable Specialist is responsible for overseeing the full-cycle accounts receivable process, ensuring timely collections, accurate cash application, and strong customer account management. This role plays a key part in optimizing cash flow, reducing outstanding balances, and maintaining strong relationships with both internal stakeholders and external customers. The position requires a detail-oriented professional who can analyze aging reports, resolve discrepancies, and support continuous process improvements within the AR function.
Key Responsibilities:
- Manage the end-to-end accounts receivable process, including invoicing, cash application, and collections
- Monitor and analyze accounts receivable aging to ensure timely collection of outstanding balances
- Proactively follow up with customers on past due invoices and resolve payment discrepancies
- Investigate and resolve billing issues, short payments, and unapplied cash
- Reconcile customer accounts and maintain accurate AR records
- Collaborate with sales, customer service, and operations teams to resolve invoicing and payment issues
- Prepare and distribute regular AR aging reports and collection status updates to management
- Assist in establishing credit limits and reviewing customer creditworthiness
- Support month-end close activities, including AR reconciliations and reporting
- Identify opportunities to improve AR processes, controls, and cash flow efficiency
- Ensure compliance with company policies, internal controls, and accounting standards
Qualifications:
- Bachelor’s degree in Accounting, Finance, or a related field preferred
- 4–7+ years of accounts receivable and collections experience
- Strong understanding of AR processes, cash application, and credit management
- Experience working with ERP systems (e.g., SAP, Oracle, NetSuite)
- Advanced Excel skills, including pivot tables and data analysis
- Excellent communication and interpersonal skills, with the ability to manage customer relationships effectively
- Strong attention to detail and problem-solving abilities
- Ability to prioritize and manage multiple deadlines in a fast-paced environment