PROJECT COORDINATOR

Purpose of Position:

•           To be the go between for reporting clean financial data and the day to day production of each   job.

•           To provide checks and balances throughout the claim process (for customer service, budgeting, gross margins and collections).

•           To handle majority of administrative task to enable the PM to be in the field and on job sites.

•           To ensure completed work is billed and collected timely.

Scope and Responsibilities of the Position:

•           Speaking to customers who have property damage to their homes or businesses regarding needs, scheduling, billing and collecting for work complete.

•           Assigning new files to project managers.

•           Inputting budgets into the job management software and reporting correct gross margins for each project.

•           Creating and sending work orders to trade partners at the direction of the project manager.

•           Identifying production issues before they become problems, reporting any red flags to management and being involved in the resolution process to make the customer happy.

•           Working with insurance companies to make sure notes, photos and updates are provided on all ongoing claims.

•           Maintaining internal job management software.

•           Billing at each stage of the project and working with customers and insurance companies to collect for work completed.

•           Spearheading job review meetings with project managers to review budgets, timeline and collections.

Knowledge, Skills & Personal Attributes needed for the Position:

KNOWLEDGE:

•           Must be able to learn and understand the company's financial structure and the "why" behind each responsibility and how it affects the overall report card of the branch/company.

•           Must be able to handle and maintain confidentiality concerning personnel and financial information.

•           Must be able to maintain accuracy when entering financial data and job timelines.

•           Must have understanding of accounts receivable and job costed accounts payable.

•           Preferred knowledge on how to manage a budget and calculate payouts for projects.

•           Must have general knowledge and/or desire to learn more about the construction/restoration industry.

PERSONAL SKILLS:

•           Must have the ability to problem solve and have a pleasant demeanor when dealing with the general public.

•           Must be able to communicate effectively and timely to his/her team.

•           Must be able to learn new computer software as well as know how to use: excel, word, outlook.

•           Must be able to stay organized in a fast pace environment and be decisive.

PERSONAL ATTRIBUTES:

•           Demonstrates sound work ethics

•           Persistence

•           Great attitude

•           Possesses cultural awareness and sensitivity

•           Candid & Transparent

•           Focused: Can buckle down and just plain get stuff done with little distraction.