Overview:

An acclaimed chef-driven, award winning restaurant group in Boston seeks an experienced, driven, energetic, organized, and hospitality driven Assistant General Manager (AGM) to assist in leading day to day operations of their busy, full service upscale casual Italian restaurant and bar. If you are team oriented and passionate about supporting and developing a great team as well as seasonal, hand made food and a great beverage program then this could be the perfect fit. 

We are looking for someone who truly understands the value of hospitality in a high volume, upscale environment and can foster an environment of teamwork from the dining room to the kitchen. The AGM should possess the mindset of always being “of service” to others, and be able to lead by example so this translates to the rest of the team. The ideal candidate is extremely self-motivated and systems driven, should have an entrepreneurial mindset and a creative outlook when it comes to leadership and operations. This is a full service, casual fine dining environment–so it is preferred that candidates have a background in fine dining–especially in award winning chef driven environments. 

The restaurant focuses on seasonal dishes highlighting the diverse cuisine of the coastal Italian region, drawing inspiration from Italy’s coastal towns. As the General Manager, you will guide and shape the service, team, operations, and overall guest experience at the restaurant and bar. The primary focuses of this role are team leadership and development with all FOH team members, financial accountability for the restaurant’s P&L, and brand maintenance and awareness. The General Manager has overarching authority over all aspects of the restaurant, and works collaboratively to drive the overall financial and operational performance of this restaurant and bar.

Job Responsibilities:

The AGM is committed to the following job components, designed to create a meaningful, growth-oriented position:

• Act as the face of the restaurant, leading the business with professionalism, integrity, and care
• Be a business-oriented leader, understanding that smart decision making around purchasing, training, hiring, coaching, and scheduling impacts all elements of restaurant operations
• Cultivate meaningful relationships with the management team, staff, and guests that express a commitment to the group’s identity, growth, and guest experience
• Recognize that the restaurant’s success depends on working well with all team members of varying skill sets and experience levels, while holding team members accountable and complying with HR
• Exude passion for hospitality, restaurant operations, gastronomy, and the brand’s identity

Core Management Responsibilities:

• Demonstrate positivity, enthusiasm, and energy for hospitality, with both guests and staff
• Display commitment to volume-oriented service with precise execution
• Support all aspects of front of house operations including assisting with correct setup/breakdown before & after service, cleaning of restaurant, equipment, and furniture, and care of physical plant
• Fulfill both restaurant opening and restaurant closing shifts
• Understand and exemplify all concept elements including culinary, beverage, and hospitality
• Consistently review operations to identify areas of growth & opportunities for improvement
• Follow and enforce all established food safety, alcohol service, health code, and cleanliness practices

Schedule: Full-Time, varying schedule of both businesses

Management Structure: Reports to Managing Partners and Ownership

Job Requirements:

• Minimum 6 years’ experience working in hospitality, including at least 3-4 years in management

• Ability to work well under pressure in a fast-paced, ever-changing work environment

• Excellent verbal and written communication skills

• Highly organized with strong attention to detail

• High integrity and professionalism

• A positive, joyful, upbeat, and energetic attitude – leading by example

• Comfortable standing/walking for 8+ hours, and be able to bend, push, pull, and/or lift 30 lbs.

Benefits:

• Competitive Salary ($77K-84K DOE)
• Full Medical Coverage
• Vision and Dental insurance
• 401K
• Other perks like company education trips
• Potential for Bonus
• EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.