Organization: Compass Group Ltd | Levy Canada

Position Title: Vice President, Hospitality

Reports to: Regional Director of Operations

Location: Edmonton, AB Canada

Search Contact: Prodigy Search

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BACKGROUND

Compass Group Canada is Canada’s leading foodservice and facilities management company. From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.

Compass Group Canada incorporates to a consolidated range of support services in addition to providing exceptional foodservice to millions of customers every day. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing non-core activities. As part of a global network of companies and with almost 40 years of experience in Canada, their innovation and experience mean they have the right offer for our customers all the time.

In 2006, Compass Group fully acquired Levy Restaurants. Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

Oilers Entertainment Group (OEG) announced the launch of ICE District Hospitality for the start of the 2021-22 NHL season, with Compass Group Canada and Levy to enhance the fan experience at Rogers Place and the surrounding ICE District. ICE District Hospitality is a part of OEG’s long-term vision for its food and beverage business and will tap into Compass Group Canada’s operational expertise, as Canada’s leading foodservice company and Levy, a specialized sports and entertainment provider within the Compass Group portfolio. Levy will support ICE District Hospitality through its experience as the market-leader in delivering world-class hospitality at major sports and entertainment venues and iconic events.

SUMMARY

As the Vice President of Hospitality, you will oversee all operations and teams managing the food and beverage services for the thousands of guests who visit our Rogers Place and Fan Park at ICE District annually. Your role will involve strategic planning, direction, and control of our food service and Rank + Rally units, while ensuring exceptional customer and client relations are maintained.

RESPONSIBILITIES

• Drive financial profitability through reporting and budgeting.
• Oversee control of all purchasing and implement cost controls as needed.
• Build and maintain positive relations with internal and externals stakeholders as well as the client.
• Drive best in class hospitality standards while staying informed of market and industry trends.
• Develop and apply operational strategies that align with Levy Canada’s goals and objectives.
• Protect the company's reputation by proactively addressing key issues and promoting positive storytelling.
• Responsible for constructing a high performing operations team while keeping everyone accountable for job responsibilities and roles.
• Proven leadership to a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

QUALIFICATIONS

• Bachelor’s degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
• A minimum of 10 years with Food and Beverage Management experience in a sports and entertainment atmosphere.
• Experience managing a high-volume Food & Beverage operation.
• Thrive in a fast-paced environment and desire to solve complex challenges.
• Strong analytical and problem-solving skills allow you to use data metrics effectively to build and strengthen client partnerships, manage and mentor teams, and create a collaborative work environment.
• Excellent verbal and written communication skills, including presentation building and delivery.
• Strong leadership skills with the ability to coach, mentor, and motivate staff.
• Strong communication and interpersonal skills; able to initiate and develop personal and professional relationships in the industry.
• Expert in Windows based office software.
• Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role. 

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CONTACT INFORMATION

Founded in 2007, Prodigy Search, located in the New York City suburb of Freehold, NJ, boasts over 80 years of experience in the sports and entertainment business. As a renowned nationwide leader in senior-level executive search, Prodigy Search has honed its business principles and expertise, establishing itself as one of the largest boutique recruiting agencies in North America. Simply, Prodigy Search is Where the Best Brands Come for the Best Talent.

No phone calls please. For any additional questions, please email info@prodigysearch.net.

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