Chief Product Officer

Company Overview:

We are a rapidly growing company dedicated to transforming how people engage with and benefit from mobile payments. Through our innovative approach and partnerships with top national retailers, our app rewards users with each transaction, enhancing the value of everyday purchases. At the forefront of our mission is a commitment to a user-focused rewards program designed to enrich the consumer experience and drive incremental sales for our partners. 

Role Summary:

We are looking for an experienced Chief Product Officer (CPO) to lead and define the product strategy at Pepper Rewards. The CPO will oversee the entire product lifecycle, driving product innovation and delivering seamless, user-centric experiences that align with our business goals. You’ll need to be both strategic and hands-on, with a startup mentality and the ability to lead cross-functional teams.

A critical aspect of this role is the ability to build and scale a team from the ground up. You will need to know what resources are essential and where you can be scrappy and get by with less. This role requires someone who can make the most of limited resources and present a compelling case when additional resources are truly needed.

Core Functions: 

1. Product Strategy & Vision: Define and lead the overall product strategy and roadmap, focusing on initiatives that drive revenue growth, GMV, and profitability, ensuring alignment with the company’s long-term goals and market opportunities. 
2. App Development Expertise: Lead product initiatives focused on developing best-in-class mobile experiences. Improve current features while being adaptable and flexible for new product directions. 
3. Data-Driven, User-Centered Product Development: Oversee the entire product lifecycle, ensuring that user feedback, market trends, and data drive product development decisions. Prioritize product features and improvements that offer the most value to users, align with market trends, and have the biggest impact on business goals and ROI.
4. Cross-Functional Collaboration: Work closely with engineering, marketing, ops, and sales to ensure seamless integration of product initiatives that drive customer satisfaction, engagement, and revenue growth.
5. Execution and Delivery: Ensure timely and successful product launches, from concept through development, testing, and post-launch analysis. Drive product initiatives that improve user retention, engagement, and lifetime value.
6. Stakeholder Management: Present product vision, progress, and performance to executives, investors, and other key stakeholders, ensuring clear communication and alignment on goals.

Role Competencies: 

1. Strategic Thinking: Ability to develop a forward-looking product vision that aligns with overall company strategy, while also identifying and responding to new market opportunities.
2. Leadership and Team Management: Strong leadership and coaching skills, with the ability to inspire and lead cross-functional teams toward a common goal. Proven track record of building and nurturing high-performing teams.
3. Analytical Problem-Solving: Highly analytical, with the ability to translate complex data into actionable product insights. Skilled at tackling challenges through a scientific, data-driven approach—running experiments, testing with users, and continuously improving solutions.
4. Adaptability and Innovation: Comfortable working in a fast-paced, evolving environment, with the ability to quickly pivot strategies in response to new data or challenges.
5. Communication and Stakeholder Engagement: Exceptional communication skills, both written and verbal. Able to influence and inspire at all levels of the organization.
6. Customer-Centric Mindset: Deep understanding of customer needs and behaviors, with a passion for delivering exceptional product experiences.

Qualifications:

• Education: Bachelor’s degree in Business, Engineering, or related field; MBA or advanced degree is a plus.
• Experience: 10+ years of product management experience with 5+ years in a senior leadership role, ideally in a high-growth startup environment.
• Start-Up Experience: Proven track record of scaling products from concept to market fit in startup or hyper-growth environments.
• Industry Knowledge: Deep understanding of mobile payments, rewards, fintech, or e-commerce, with proven success in building consumer-centric digital products.
• Expertise in product management tools (e.g., Jira, Asana) and analytics platforms (e.g., Google Analytics, Heap).
• Deep understanding of UX/UI principles and product design methodologies.
• Proficiency in agile development methodologies and working within cross-functional teams.

Desired Traits:

• Act with a sense of urgency in delivering results, making fast, data-driven decisions, and pushing the team to meet high expectations on tight deadlines.
• Embrace challenges, be open to feedback, and continuously seek opportunities to improve product offerings, processes, and personal skills.
• Show perseverance and resilience when facing setbacks, driving toward long-term goals and maintaining a high level of commitment.
• Hold yourself and your team to the highest standards of performance, delivering best-in-class products and services that exceed customer and business expectations.
• Approach problems and opportunities with intellectual honesty, always seeking the facts and making decisions based on clear evidence.
• Demonstrate the ability to do more with less, finding creative solutions to challenges, and maximizing the use of available resources.

Why Join Us:

• Be part of a dynamic, mission-driven team that is transforming the mobile payments and rewards industry.
• Lead a fast-paced product organization and help shape the future of Pepper Rewards.
• Competitive compensation package, including equity options.
• Comprehensive benefits including health, dental, vision insurance, and company-paid life insurance.
• Flexible work arrangements in a supportive, growth-oriented environment.

If you're a visionary product leader who thrives in fast-paced environments and is passionate about building world-class products, we would love to hear from you! Apply Now!