JOB TITLE: Director of Infrastructure & Cybersecurity
Location: Bristol, PA (Hybrid)
Reports To: VP, IT
SCOPE OF POSITION
Under the direction of the VP, IT, the Director of Infrastructure & Cybersecurity will lead, modernize, and maintain core infrastructure, cloud platforms, and cybersecurity posture. This includes Microsoft Azure, Microsoft 365, data center operations, identity management, network infrastructure, and end-user computing. This role is both strategic and hands-on, responsible for ensuring system reliability, enforcing strong security controls, driving cloud adoption, and supporting a lean technical team.
BASIC FUNCTION
- Lead strategic planning and modernization of infrastructure and cybersecurity environments.
- Manage and develop a small technical team covering helpdesk, desktop support, systems, networking, and security.
- Oversee third-party IT partners while maintaining strong hands-on technical capability.
- Provide technical leadership on cloud and infrastructure modernization initiatives.
RESPONSIBILITIES
Technology Performance & Infrastructure Leadership
- Oversee and manage Azure environment with strong hands-on capabilities.
- Deploy, configure, and administer Azure components including:
- Virtual Machines
- Networking (VNets, routing, VPNs, NSGs)
- Storage and backup services
- Monitoring, alerts, policies, and cost controls
- Maintain reliable and secure operation of servers, networks, endpoints, and cloud platforms.
- Develop and maintain disaster recovery, backup, and failover plans.
- Document infrastructure standards, configurations, and procedures.
Cybersecurity, Data Security & Privacy
- Lead day-to-day cybersecurity operations: identity protection, endpoint security, vulnerability management, patching, and incident response.
- Oversee PCI DSS and privacy compliance programs.
- Maintain and update security policies, controls, training programs, and documentation.
- Partner with SOC/MSSP vendors to monitor and remediate threats.
Identity & Access Management
- Manage Active Directory / Entra ID, MFA/Conditional Access, password policies, and role-based access models.
- Support secure user provisioning and deprovisioning.
Operational Leadership
- Lead daily operations of the helpdesk and infrastructure team.
- Improve operational discipline across ticketing, change management, monitoring, and asset management.
- Manage vendors and contracts to ensure performance and value.
Strategic Support
- Support the VP of IT/CIO in executing the infrastructure and cybersecurity roadmap.
- Recommend initiatives that improve uptime, reduce cost, and enhance security.
- Align infrastructure strategy with business needs and measurable ROI.
- Participate in IT budgeting and cost optimization.
Qualifying Requirements
- Bachelor’s Degree in IT or equivalent experience.
- 10+ years of IT experience with strong background in infrastructure and cybersecurity.
- Leadership experience managing technical teams.
- Deep, hands-on Azure experience including Virtual Machines, networking, storage, backup, policies, and monitoring.
- Strong Microsoft 365 admin experience.
- Solid understanding of networking, identity management, and endpoint security.
- Experience supporting PCI DSS and security compliance.
- Strong troubleshooting and problem-solving skills.
- Excellent communication, organization, and vendor management abilities.