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Cybersecurity Operations Manager
Carmel, IN
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In this role, you’ll be at the forefront of protecting digital landscapes, leading a dynamic team that thrives on solving complex cybersecurity challenges. You'll spend your days hands-on with cutting-edge security tools, orchestrating incident responses, and building robust security operations from the ground up. This is an exciting opportunity to shape the security posture of a growing company, directly impacting the safety and success of both the organization and its clients. You'll contribute to a mission that ensures peace of mind in an increasingly complex digital world.

 

Why This Role is Different

  • Impactful Leadership: Lead, mentor, and develop a team of security analysts, fostering their growth and expertise.
  • Strategic Influence: Drive initiatives to formalize security practices and implement automation, enhancing efficiency and resilience.
  • Hands-On Innovation: Work directly with advanced security technologies, tackling the most complex incidents and investigations.
  • Growth Environment: Join a company that is investing heavily in its people, systems, and future, offering significant opportunities for professional development.
  • Collaborative Culture: Partner closely with Infrastructure and Modern Workplace teams, as well as clients, to cultivate a strong security culture.


What You'll Do:

  • Responsible for day-to-day oversight of Security Operations activities including ticket and request handling, incident triage, escalation, containment and remediation
  • Accept and resolve the most complex security incidents that cannot be resolved by the IT Operations Team or less experienced Security Analysts
  • Lead incident response investigations, coordinate response activities, and update leaders while maintaining confidentiality
  • Oversee the daily configuration and maintenance of core security tools including EDR, NDR, email security solutions, and SIEMs
  • Establish and document repeatable security operations processes and procedures and ensure they are followed by the Information Security Team
  • Implement automation for repetitive security response and maintenance activities
  • Support associated security activities including security engineering, threat hunting, vulnerability management, penetration tests, and GRC processes
  • Participate in the process to on-board new clients to our managed security service offering
  • Frequent interface with vendors and service providers to ensure timely response to support requests and adherence to Service Level Agreements (SLAs)
  • Development of Security Operations metrics and reporting to management
  • Lead, mentor, and develop a team of Security Analysts with an aim to scale-up in the future
  • Lead the Information Security team in the Sr. Director’s absence


What You'll Bring:

  • 7–10+ years leading or senior member within a Security Operations Center or Incident Response Team.
  • Strong background in SIEM operations, incident response, and implementing documented security processes.
  • Experience with EDR, NDR, email security solutions, SOARs, and SIEMs.
  • Proficiency with Microsoft technologies including Active Directory, Azure, Defender, EntraID, Intune, Purview, and Sentinel.
  • One or more leading cybersecurity certification: CISSP, CISM, GSOM, GCIH, GCIL, OSCP, etc.
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