Accounts Receivable Collections Specialist

Palo Alto, CA (local candidates)

Full- time M-F (Onsite 2-3 days a week)

Benefits: Medical/Dental/Vision

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

In this role you’ll be responsible for helping with the global collections, cash applications, and related reconciliation functions. You will be the point of contact between customer accounts payable teams, the internal billing and treasury teams, and you will be responsible for the early identification and resolution of collection issues. As a member of our Finance team, you will be encouraged and empowered to challenge the status quo when something is broken. We are a fast growing, global organization and you will play a key role in expanding our operations to ensure a streamlined and compliant collections process.  

Core Responsibilities

· Manage the collection of customer accounts for a fast-growing global business.

· Posting of daily cash collections

· Partner cross-functionally with business stakeholders such as billing, treasury, and with customers to troubleshoot portal issues, streamline transaction flows and proactively resolve or escalate potential delays to collection process.

· Liaise with customer contacts to assist with onboarding, including portal access, configuration, and completing vendor forms.

· Formalize and improve the customer onboarding and credit process, including process and workflow recommendations to improve collection time.

What We Value

· Ability to take the initiative, capable of proactively identifying issues/opportunities and recommending next actions.

· Strong organizational skills, with a track record of managing a large customer portfolio.

· Excellent communications and interpersonal skills, including the ability to summarize key operational issues to management.

· A growth mindset and strong attention to detail.

· Operate using systems and tools currently utilized by the team (e.g. Netsuite, Ariba, Coupa) or have the ability to quickly adapt to them.

What We Require

· 5+ years of experience in collections.

Benefits

· Medical

· Dental

· Vision

· 401k

Salary

The starting base salary for this position is estimated to be $35/hour - $45/hour with benefits, as provided by TCWGlobal. Further note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other factors.

Life at Palantir

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

Please send your resume. Thank you.