Senior Branch Manager – Leading Commercial Services Provider

Location: Orange County

Company Overview:

Our client is a recognized leader in commercial & home services, providing best-in-class solutions across Southern California for over 25 years. Known for their reliability, high standards, and commitment to customer satisfaction, they continue to expand their presence with a focus on service excellence and operational efficiency.

The Opportunity:

As a Senior Branch Manager, you will have regional ownership of multiple locations in the LA metro area totaling $30M+ P&L. The Senior Branch Manager is a mentor, influencer, and change agent for the Branch Managers at locations in their region. You are a seasoned operator with Regional multi-location management experience, ideally in trades or commercial / home services industries. This is an exciting leadership role with the opportunity to drive performance, improve service standards, and contribute to the continued growth of a top-tier home services company.

Key Responsibilities:

• Oversee daily operations, directing service and installation teams to meet customer demands and company objectives.
• Recruit, train, and develop technicians to align with workload requirements and quality standards.
• Ensure compliance with safety protocols, technical standards, and customer service expectations.
• Manage technician schedules in collaboration with dispatch to maximize efficiency.
• Conduct performance reviews and provide coaching to drive team productivity and excellence.
• Monitor job progress, labor hours, materials, and cost controls to maintain profitability.
• Liaise with vendors, suppliers, and factory representatives to resolve warranty and product-related issues.
• Maintain accurate invoicing, work orders, and financial tracking to support operational goals.
• Develop and execute training programs to ensure continued professional development of technicians.
• Partner with senior leadership to optimize service operations and drive regional growth.

Qualifications:

• 8-10+ years of experience in commercial or home services management, construction, trades, etc., leading large teams in a service-based business.
• 8-figure P&L ownership experience is a must
• Strong leadership skills with the ability to motivate, mentor, influence, and develop teams.
• Excellent verbal and written communication skills with the ability to resolve conflicts effectively.
• Strategic thinker who is also highly organized and detail-oriented, with the ability to manage multiple priorities.
• Proficient in MS Office applications (Word, Excel, Outlook) and industry-related software.
• Valid driver’s license with a clean driving record.
• Willingness to work non-standard hours (nights, weekends, and holidays as needed).

Compensation & Benefits:

• Base Salary: Up to $200k, depending on experience
• Bonus: 30%
• Equity participation & advancement opportunities for results-driven leaders.
• Comprehensive benefits package, including medical, dental, vision, and long-term disability coverage.
• Take-home company vehicle, gas card, and company cell phone.
• 401(k) with a 50% company match on contributions up to 4%.
• Paid vacation and holidays.

Additional Requirements:

• Must pass a background check and drug screening prior to employment.
• Must submit an MVR report (no DUIs or more than two points on driving record is the standard).