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Sales and Customer Service Executive
Cheltenham, ENG
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Sales and Customer Service Administrator

Cheltenham

£24,000 – £32,000 (DOE) + bonuses

Monday – Thursday: 8:30am – 4:30pm and Friday 2:00pm finish


Are you a motivated professional with a passion for delivering exceptional customer service in a technical or industrial environment?


Seeking a customer-focused Sales and Customer Service Administrator to join a growing team. This is a fantastic opportunity to become part of a well-established company known for its innovation in the industry. You will be the first point of contact for customer delivering exceptional service.


Responsibilities:

  • Accurately process quotes and orders in a timely manner
  • Follow up on quotes and compile reports
  • Be the first point of call for customers and develop and nurture long-term relationships with existing clients to drive sales
  • Collaborate with management on tailored customer requirements and supplier pricing negotiations.
  • Manage and resolve customer queries swiftly and professionally.
  • Utilize the CRM system efficiently to support daily activities.
  • Effectively present and promote company products and services, showcasing key features and benefits.


The person:

  • Experienced in order processing
  • Sage 50 experience (required) and proficiency in Microsoft Office
  • Strong communication and organisational skills
  • Highly motivated and customer-focused
  • Ability to meet deadlines and targets
  • UK driving licence


Benefits:

  • Competitive salary with performance bonuses
  • 25 days holiday plus bank holidays
  • Pension – 7%
  • Early finish on Fridays
  • Opportunity to work in a growing, innovative company



As champions of diversity and inclusion in the workplace, Hooray recruitment commit to reviewing every application we receive with complete fairness and equality.


At Hooray recruitment, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.


• Hooray recruitment is acting as an agency on behalf of the client for this position.

• Our purpose as a business is to pioneer ethical recruitment for a better working world.

• Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

• DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!


Please apply by clicking on Apply Now.


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