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Teller/Member Service Consultant
Alexandria, VA
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What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

 

We are currently seeking an experienced Teller/Member Service Consultant for a credit union located in Alexandria, VA!


Type: Temp-to-hire (based on performance/attendance)


Pay: $22/hr


Schedule: Full-time; Monday – Friday: 9:00am – 5:00pm and rotating Saturdays: 9:00am – 12:00pm

 

Responsibilities:

  • Establish and maintain effective member relations; promote credit union products and services by identifying member needs and cross-selling benefits.
  • Assist members with opening and closing accounts, answer questions about products and services and make referrals.
  • Maintain high lobby awareness and take responsibility for member coverage on the line.
  • Create and maintain a clean, neat, pleasant work environment by presenting a professional look, positive outlook and behavior toward members and coworkers.
  • Demonstrate efficiency with financial transactions for checking, savings and borrowing members.
  • Receive funds, post transactions, and withdrawals as requested.
  • Balance teller cash drawer daily to assure accuracy in transactions, notify manager regarding any outages.
  • Assists in various opening and closing branch duties on a daily basis.
  • Serve as vault teller for the Credit Union, which includes ordering the cash from the Federal Reserve, verifying cash received, filling teller cash orders, maintaining full vault security, and balancing vault cash nightly.
  • Balance and maintain ATMs.
  • Troubleshoot minor problems with ATMs and/or cash recyclers.

 

 

Requirements:

  • 1 year of recent credit union or bank experience
  • Previous new accounts (checking/savings) experience required
  • High School Diploma or GED required
  • Bilingual (Spanish/English) a plus
  • Demonstrated ability of handling a variety of customer requests including difficult customer situations
  • Possess an enthusiastic and professional attitude
  • Effective problem solving
  • Excellent written and verbal communication skill


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