Addvantage Credit Union Staffing specializes in the temporary, temporary-to-hire and direct hire placement of tellers/member service representatives, consumer/mortgage lenders, call center representatives, collectors, back-office support and accounting positions. By utilizing our professional resources, we are able to place the most qualified candidates in positions that may not otherwise be available.

Position Title: Communications Center Consultant (Call Center Rep)

Job description:

·        Assist members over the phone.

·        As a Communications Center Consultant, you’ll deliver exceptional service, solving problems, and guiding members toward smart financial decisions.

·        Handle a variety of member inquiries via phone and digital channels, offering timely, accurate, and personalized support.

·        Answering questions, resolving issues, or recommending the right financial solutions, you’ll be empowered to create positive experiences that build trust and loyalty.

·        Thrive in a fast-paced, team-oriented environment where your communication skills, attention to detail, and product knowledge will shine.

Requirements:

·        6 months to 2 years of related financial experience in a credit union or bank performing financial transactions.

·        Strong oral and written communication, ability to handle sensitive information with discretion, proficient in computer applications, and professionalism.

·        HS diploma or GED required.

Location: Alexandria, VA 22311

Type: Temporary-to-hire

Pay: $22.00/hr

Schedule: Call center hours are M-F 8:00am to 5:00pm and Saturday 9:00am to 1:00pm. You will work a shift during those hours and rotate on Saturdays.