DISTRICT MANAGER - ARBY'S
SW/West Michigan Market
Market Territory
• Sturgis, MI
• Hillsdale, MI
• Kalkaska, MI
• Portage, IN
About the Opportunity
We are seeking an experienced District Manager to oversee multiple Arby's locations across SW/West Michigan. This hands-on leadership role requires a polished, brand-focused professional who can elevate operations, develop teams, and maintain Arby's legendary standards for food quality and guest experience. The ideal candidate will live closer to the southern stores (Sturgis, Hillsdale, Portage IN) to minimize commute time, with planned visits to Kalkaska every two weeks including overnight stays (hotel accommodations provided).
Key Responsibilities
• Oversee operations for multiple Arby's locations ensuring brand standards and operational excellence
• Provide hands-on leadership and support to General Managers and restaurant teams
• Maintain Arby's brand presentation standards including appearance, cleanliness, and service quality
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Conduct regular restaurant visits ensuring compliance with operational standards
• Implement training programs and coaching strategies to improve performance
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Travel to Kalkaska location every two weeks for day/overnight visits (hotel provided)
• Focus on brand presentation and guest experience over speed alone
• Lead with polished, professional demeanor setting tone for all locations
Required Qualifications
• Recent Arby's multi-unit experience OR Certified Training Manager (CTM) experience within last 1-2 years
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Strong brand presentation focus with polished, professional appearance
• Excellent leadership, coaching, and team development skills
• Experience managing smaller-staffed operations requiring hands-on leadership
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
• Preferred location: Closer to southern stores (Sturgis, Hillsdale, Portage IN area)
The Arby's Difference
Arby's operates with smaller staff sizes than typical quick-service brands, requiring managers who are very hands-on and engaged. We prioritize polished, neat, presentable, and friendly leadership. Our focus is on brand presentation and guest experience first, with speed of service as an important but secondary consideration. We're looking for District Managers who embody these values and can elevate our brand across all locations.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Hotel accommodations provided for Kalkaska overnight visits
• Professional development and growth opportunities
If you're a polished, hands-on leader with recent Arby's or CTM experience who takes pride in brand presentation and team development, we want to hear from you!