Director of Operations
Location: Remote
Compensation: $150,000–$200,000 base
Our client is seeking a highly strategic, hands-on Director of Operations to lead and scale a complex supply chain and fulfillment function in a lean, high-growth environment. This is a pivotal leadership role for someone who can think long term, operate tactically, and build smart, tech-enabled processes that support growth without unnecessary complexity.
This person will oversee end-to-end operations across manufacturing, inventory, logistics, and fulfillment, while helping to create a more automated, data-driven infrastructure. The ideal candidate is equally comfortable building a roadmap, solving day-to-day operational issues, and managing key external partners across the supply chain.
What you’ll own:
- Lead end-to-end supply chain and operations strategy across production, procurement, inventory, logistics, and fulfillment
- Build scalable, tech-forward operational processes that improve efficiency and reduce manual work
- Drive forecasting, inventory planning, and cross-functional S&OP processes
- Manage third-party vendors including manufacturers, 3PLs, and other key supply chain partners
- Oversee multi-channel fulfillment operations, including DTC and marketplace environments
- Partner cross-functionally with finance, commercial, and digital teams to ensure strong planning and data integrity
- Help optimize systems and integrations to ensure operational visibility and accurate inventory management
- Improve service levels, shipping performance, and overall operational execution while maintaining a strong customer experience
What they’re looking for:
- 7–10 years of operations and supply chain experience, ideally within a consumer, eCommerce, or DTC environment
- At least 3 years in a hands-on leadership role within a high-growth or early-stage business
- Strong experience with inventory planning, fulfillment, logistics, and vendor management
- Deep understanding of DTC operations, subscription models, and marketplace fulfillment
- Systems-minded approach with experience working in ERP and operational platforms
- Strong analytical, executional, and cross-functional leadership skills
- Someone who is both strategic and willing to roll up their sleeves
This is a great opportunity for an experienced operator who wants to make a meaningful impact in a growing business and build the operational foundation for its next phase of scale.
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