About the Company

The Courage Chapter is seeking a Direct Care Worker for our client, a non-profit organization that provides holistic care and support to youth at risk. The organization is committed to creating a safe and nurturing environment, empowering residents to overcome challenges and build a better future.

Job Summary

The Direct Care Worker is responsible for providing trauma-informed care, supervision, and management to residents in a structured care environment. This role primarily focuses on ensuring the well-being, safety, and development of residents during the shift while maintaining a nurturing yet disciplined environment.

The organization is open to a 3-day trial period to assess the candidate's suitability for the role.

Key Responsibilities

Resident Care, Supervision, and Management

• Provide care and supervision to residents based on their individual care plans.
• Offer health and medical assistance when required.
• Manage resident behavior using an approved reward and discipline system.
• De-escalate and diffuse tension during moments of dysregulation.
• Assist residents in preparing for bedtime and waking up for school.

Shift Management

• Conduct regular bed checks and half-hourly rounds to ensure safety.
• Maintain a clean, safe, and orderly care environment.
• Respond effectively to crisis situations and unusual events.
• Prepare breakfast and ensure residents have their meals.
• Dispense residents' daily allowance and manage petty cash for pocket money.

Documentation

• Record resident behaviour and progress in the online Residential Record.
• Maintain updated residential records and logbooks.
• Sync online records from eDataLogger tablets to OneDrive.
• Prepare incident reports as needed.
• Perform detailed handovers during shift changes.

Other Responsibilities

• Support other departments in tasks such as education, logistics, cleaning, maintenance, and transportation, as required.
• Participate in special projects, programs, and committees.
• Undertake additional duties as assigned by supervisors or managers.

Job Requirements

Pre-Requisites

• Knowledge of trauma and abuse-related issues and disorders.
• Comfortable working with children and teenage girls.
• Willingness to work night shifts.
• Proficient in English, with strong communication skills.

Certifications

• Training in Trauma Systems Therapy (TST) and Positive Behavior Interventions and Support (PBIS) is an advantage.
• Certification in CPI Safety Intervention™ (Foundation and Advanced).
• Certification in CPR and First Aid.

Personal Characteristics

• Good physical and mental health.
• Resilient and emotionally grounded.
• Positive attitude with a nurturing demeanour and the ability to maintain firm boundaries.
• Excellent interpersonal and communication skills.