Salary: Up to £110,000 per annum (SCS Pay Band 1)

Location: Taunton, Somerset (Hybrid – 3 days on site per week)

Contract type: Permanent (with 3-year assignment duration)

Shape the digital future of the UKHO

The UK Hydrographic Office (UKHO) is a world-leading centre for hydrography and marine data, helping mariners, defence partners, and commercial markets navigate safely and efficiently. As we evolve into a fully digital, data-centric organisation, we are looking for an exceptional Chief Customer Officer (CCO) to join our Executive Leadership Team.

This is a pivotal opportunity to influence the UKHO’s strategic direction, drive customer excellence, and build new commercial opportunities in a sector undergoing rapid digital transformation.

About the role

As our Chief Customer Officer, you will:

• Lead our customer-focused commercial strategy, spanning business development, product innovation, and customer experience.
• Champion our defence customers and sustain healthy returns from our ADMIRALTY merchant shipping market, while opening adjacent markets and unlocking the value of our data assets.
• Provide inspirational leadership, nurturing a culture of trust, innovation, creativity, and diversity of thought across your teams and the wider organisation.
• Deliver sales revenue and margin targets, ensuring ADMIRALTY products remain trusted and competitive in the digital era.
• Be the UKHO’s ‘Customer Champion’, embedding a customer-first approach across everything we do.

About you

We’re seeking a proven senior leader with:

• A strong track record in sales, marketing, digital service delivery, or business development.
• Experience operating in digital-first organisations, fostering customer-centric cultures, and promoting diversity and inclusion.
• A commercial mindset, able to deliver ambitious growth through innovative products and services.
• The ability to lead change in organisations undergoing digital transformation.
• Exceptional communication and influencing skills, building trust and credibility at all levels.

Why join us?

At the UKHO, you’ll be part of a team shaping the future of navigation and marine data worldwide. We value innovation, collaboration, and personal development. Our hybrid working model supports flexibility, and our inclusive culture ensures every voice is heard.

This is more than just a leadership role, it’s a chance to make a global impact, ensuring our products and services continue to guide mariners safely while advancing the UKHO’s role as a world-class data provider.

How to Apply

For more information and how to apply, please visit our microsite https://micro.green-park.co.uk/ukho/. For a conversation about this opportunity, please contact Emma Law on emma.law@green-park.co.uk or Miles Mackie on miles.mackie@green-park.co.uk.

Deadline for applications: 23:59 Sunday 12th October 2025.