Sr. Creative Ops Program Manager

Remote, United Kingdom

Contract 13 Months

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The Creative Operations team is the engine that fuels our design projects. Our work encompasses a wide range of deliverable production, including digital campaigns, websites, digital experiences, video, photography, product launches or physical events to showcase our technology.

You will play a pivotal role in supporting our dynamic team, leading the production and delivery of world-class creative assets. It's an outstanding opportunity to work on a variety of exciting projects that showcase our latest technology, including digital campaigns, product launches, and physical events.

This role would suit a Senior Project Manager or organisation-focused Video Producer. This is an operational role rather than a creative role, so we’re looking for someone who loves calendars, spreadsheets and has a superpower for crafting organisation from chaos.

Note, the official job title is: Senior Studio Program Manager, EMEAI Creative Operations.

What you'll be doing:

• Lead planning and scheduling for video and photography projects, making sure high-quality assets are delivered promptly for significant events.
• Coordinate shoot logistics, including locations, talent, props, gear, call sheets, catering, and on-site support, to guarantee a seamless and professional experience.
• Collaborate closely with Marketing and Creative Account Program Managers to prioritize workloads and align with campaign and launch timelines.
• Develop rock-solid briefs and action plans, building deliverables lists and achievements, and understanding project complexity and language requirements.
• Navigate the creative workflow, identifying necessary actions and schedules to ensure projects run efficiently. Anticipate risks and obstacles, proposing practical solutions to keep schedules and quality on track.
• Ensure assets meet specifications and quality standards, delivering flawless and accurate results.
• Drive continual process improvement by creatively seeking and evolving workflows for greater efficiency and effectiveness.
• Serve as the go-to person accountable for the success of the groups we serve, encouraging trust and a one-team mentality.

What we need to see:

• 6+ years of experience in project management, production, or creative operations within a corporate, studio, or agency environment.
• Demonstrated experience collaborating with video and photography groups. Familiarity with creative, multimedia, and web development processes and file formats.
• Outstanding organizational abilities and meticulous attention to detail, capable of handling multiple simultaneous projects.
• Excellent analytical, resourcing, and project management skills. Ability to work independently and act as a problem solver.
• Outstanding communication skills; clear, professional, and proactive across all channels.
• Comfortable in a fast-paced environment, with the ability to adjust quickly based on changing market and company needs.
• Flexibility to support key events and launches occasionally outside of regular business hours, including evenings and weekends. Willingness and ability to travel occasionally for events and on-site production support.
• Experience with PM software (e.g., Workfront, Trello, Jira).
• Educated to degree level or equivalent experience.

Ways to stand out from the crowd:

• Extensive background in handling video and photography projects and events.
• Familiarity with AI photo and video tools (e.g., Weavy, Narrative, Topaz).
• Project Management certification (e.g., Prince2, PMP, DSDM Atern).

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**Important Candidate Safety Notice**

This position has been verified and officially approved by TCWGlobal.

Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:

• Only trust communication from verified TCWGlobal representatives

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