Job Description for EA to COO/Legal Project Manager

Reports To: Chief Operating Officer

Location: Roswell, GA

Office Schedule: (Hybrid / Remote-Friendly depending on COO)

Company: Growing Mid-Size Fitness Franchise Organization

Position Overview

We are seeking a highly organized, proactive, and execution-oriented Executive Assistant to the COO to support the operational leadership of a fast-growing fitness franchisor. This role is equal parts strategic executive support, project coordination, and legal compliance operations. You will act as a trusted partner to the COO—anticipating needs, keeping priorities moving, and ensuring the business runs smoothly as we scale. If you thrive in a fast-paced environment, love structure, and can juggle details without dropping balls, this role is for you.

Key Responsibilities

Executive & Operational Support

• Manage the COO’s calendar, meetings, travel, and priorities with precision
• Serve as a gatekeeper and liaison between the COO and internal teams, franchisees, vendors, and partners
• Prepare agendas, presentations, reports, and follow-up documentation
• Track action items and ensure accountability across departments
• Draft internal communications, summaries, and updates on behalf of the COO
• Handle expense reporting, invoices, and administrative tasks with accuracy
• Support meeting logistics, conferences, and internal events

Legal Support, Compliance & Operations

• Support cross-functional operational initiatives such as technology rollouts, franchise system updates, process improvements
• Organize and maintain operational documentation, SOPs, and leadership files
• Support legal team and COO in compliance initiatives with Franchisees
• Contract administration and legal documentation support

Project & Communication Coordination

• Coordinate timelines, deliverables, and communications for key projects
• Maintain dashboards, trackers, and status updates for leadership review
• Keep systems, files, and processes organized and efficient
• Assist with franchisee communications and internal leadership meetings as needed

Qualifications

• 4+ years of experience as an Executive Assistant supporting senior leadership (COO, CEO, President, or equivalent)
• Experience in multi-unit, franchise, retail, or service-based organizations preferred
• Experience working in a law firm for supporting General Counsel
• Exceptional organizational and time-management skills
• Strong written and verbal communication abilities
• High level of discretion and professionalism
• Tech-savvy (Google Workspace, Microsoft Office, Excel, project management tools)
• Ability to anticipate needs, think ahead, and solve problems independently

What Success Looks Like

• The COO is focused on strategy, not logistics
• Projects move forward without constant reminders
• Leadership communication is clear, timely, and organized
• Nothing falls through the cracks—because you caught it first

Why This Role Matters

This is not a passive admin role. This is a true partnership position for someone who wants exposure to leadership, operations, and growth strategy inside a scaling franchise organization.

If you want to grow with a company—and be relied on, trusted, and respected—this role delivers.

Compensation & Benefits

• Competitive base salary
• Bonus potential
• Benefits package – Unlimited PTO
• Growth opportunity as the organization scales