Here's a quick video introducing the job and the client:

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:

I provide a FUN working environment.

We are constantly learning new things.

We are a team who wants to be the best at what we do, which means you have the BEST teammates.

I ALWAYS pay on time.

I treat all of my team members with respect and love.

Client Overview:

Karla is an amazing entrepreneur, and she is looking for an amazing unicorn to take over administrative tasks so she can stay in her zone of genius!

Client Requirements:

• Must be able to work any 4-hour block between 1:00 pm and 8:00 pm Central Time (US) Sunday through Thursday
• Must be able to work 20 hours weekly
• Must have experience with administrative assistance or any similar role
• Must KNOW how to manage spreadsheets
• Must have EXCELLENT written and verbal communication skills
• Must have EXCELLENT attention to detail
• Must be super organized 
• Detail-oriented with a commitment to quality control
• Must be female
• Shopify experience is a plus, but Karla is happy to train you, too!
• Sewing knowledge for customer service is a plus

Software tools used by the client:

• Facebook
• Instagram
• Patreon
• Google Suite
• Shopify
• Airtable
• 
  

Responsibilities/Tasks:

Customer Service 

• Respond to customer inquiries via phone (retail and wholesale), email, and social media (Facebook, Instagram, Patreon)
• Monitor and organize email inboxes (answering requests or forwarding to the person who needs to know)
• Order supplies

Content & Social Media

• Create and schedule social media posts, stories, and reels
• Answer questions and engage with audiences across platforms

Scheduling & Travel Coordination

• Manage travel logistics (flights, hotels, Airbnb, product shipping)
• Plan and organize travel schedules for Karla’s special exhibit
• Project manage the schedule to give Karla’s team enough time to produce by launch date

Administrative Support

• Manage contracts, insurance, and shipping documents
• Send follow-up emails and reminders
• Work with their accountant to get state sales tax ID #s
• Maintain and update the spreadsheets of all Challenge participants, Finalists, Trunk Shows, labels, etc.
• Create Tasks for employees

Shopify Management

• Make sure the company’s 2 Shopify sites (retail and wholesale) are working together seamlessly.
• Spot-check for broken links or mistakes
• Create and manage product listings
• Control inventory
• Make sure the Apps are functioning and worth it
• Use Shopify analytics to extract actionable insights (e.g., best-selling colors, regional trends)
• Use data to create Production Schedule
• Optimize the site for SEO
• Track continuity of a product addition or change through the entire chain of platforms

Pay and Benefits:

• Competitive hourly rates
• Wellness package
• Squad Breaks (paid time off)
• Quarterly performance bonuses
• Holiday and year-end bonuses
• Annual appraisal

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Our super cool hiring process:

• We have real people communicating with you and looking at your application!
• We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it. 
• At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment teams job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.