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KēSTA I.T is actively seeking ServiceNow Configuration Specialist for an immediate contract engagement with our government client.
Work Location: This position is Onsite
Job Description:
We are seeking a detail-oriented ServiceNow Configuration Specialist to support platform configuration efforts. In this role, you will be responsible for configuring ServiceNow based on predefined templates provided by a Process Improvement Team, ensuring alignment with organizational needs without extensive customization or programming. Approximately 30% of the role will focus on enhancing and maintaining SharePoint functionalities to improve user experience and system performance.
Responsibilities:
· Configure the ServiceNow platform using standardized templates and established guidelines.
· Adjust configurations to meet specific business requirements while minimizing custom development.
· Collaborate with Process Improvement Team members to interpret and apply configuration templates.
· Enhance SharePoint functionality to improve usability and performance.
· Support the migration and integration of content from SharePoint to Microsoft Teams.
· Provide end-user support and troubleshoot issues related to ServiceNow and SharePoint.
· Maintain accurate documentation of configurations, system processes, and updates.
· Monitor system performance to ensure platform stability and efficiency.
Required Skills:
· Hands-on experience configuring and supporting ServiceNow.
· Strong understanding of ServiceNow and SharePoint architecture and functionalities.
· Excellent problem-solving abilities and attention to detail.
· Ability to collaborate effectively within cross-functional teams.
· Clear and effective verbal and written communication skills.
· Familiarity with Microsoft Teams and its integration with SharePoint.
Nice to Have:
· Hands-on experience configuring and supporting ServiceNow.
· Strong understanding of ServiceNow and SharePoint architecture and functionalities.
· Excellent problem-solving abilities and attention to detail.
· Ability to collaborate effectively within cross-functional teams.
· Clear and effective verbal and written communication skills.
· Familiarity with Microsoft Teams and its integration with SharePoint.
Available Benefits:
· Medical Benefits (Platinum level plans available)
· Work from home / Hybrid / Onsite options
· PTO
· Holiday Pay
· VTO
· 401K
· Charitable Match
· Training reimbursement
About KēSTA I.T.:
Our name says it all; KēSTA I.T. (Keys-to-I.T.) AND our people are our keys to our success!
KēSTA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.
If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!
Where do you want to go? We've got the keys! ~ KēSTA I.T.