Food & Beverage Manager

Under the guidance of the Director, Food & Beverage and the Director of

Venues, the F&B Manager oversees all F&B operations in the hotel.

The F&B Manager carries out supervisory and managerial responsibilities

in accordance with the organization’s policies and applicable laws.

Primary responsibility will be to offer 5 star service to hotel

esteemed guests. Other responsibilities include interviewing and training

employees; planning, assigning, and directing work; appraising

performance; rewarding and disciplining employees; addressing

complaints and resolving problems

• 3-5 years Food & Beverage management in luxury world class

hotel.

• 3-5 technical Food & Beverage experience and/or equivalent

combination of education & experience.

• Exhibits a positive and energized professional presence, well-

groomed appearance.

• Exceptional organizational and time management skills.

• Effective problem solver and self-starter who requires minimal

supervision and is comfortable working in a fluid work

environment.

• Works collaboratively with others and builds trust with

colleagues.

• Flexible and willing to work a flexible schedule including days,

evenings, weekends, and holidays.

• Clear fluent conversational English and writing skills.

• Ability to read and interpret documents such as recipes,

memos, safety rules, operating and maintenance instructions,

and procedure manuals.

• Ability to write routine reports and requisitions.

• Ability to respond to and creatively resolve guest inquiries or

complaints.

• Local 6 experience

• Forbes Five Star experience

• Experience in scheduling, payroll systems desirable

• Experience in F&B systems such as POS, Booking platforms

• Experience in luxury properties, specifically in restaurant and

bar operations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Job Functions:

• Coordination of entire service to include:

• Staff scheduling

• Set-up, inspection, operations, guest relations, & clean up of outlet

• Handling of guest requests, troubleshooting, & complaints

• Know all In-House and VIP guests

• Conducts daily roll call shift meetings

• Assign shift teams, side work, and stations

• Report & submit completed daily shift operations to the Restaurant Manager with notes on all

action taken & follow up

• Complete & compile Maintenance & Housekeeping request forms; report status of said

requests

• Attend weekly/monthly Food & Beverage meetings

• Work hands-on while supervising shift operations

• Problem solving

• Cashiering & Money Handling

• Complete all Voids, Comps, Transfers, etc through POS system

• Assist in conducting staff meetings

• Thorough conversational knowledge of hotel history and statistics.

• Assembles and issues outlet shift requisitions.

• Strict adherence to uniform & grooming standards

• Employee training, development, & review

• Delegation of Work Safety & Emergency Procedure

• Enforcement of Job Description

• Job Performance Reviews

• Staff Morale

• Department scheduling

• Rewarding & Disciplining employees

• Managing department costs within budgetary goals which include food, beverage, and labor