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About the Role:

As the Director of Digital Insights, you will be a strategic leader and go-to expert for all digital reporting and analytics across our client accounts. You will work closely with cross-functional teams to deliver high-impact insights and deliverables that drive client success. This role requires a blend of strategic thinking, technical expertise, and strong leadership skills, as well as a willingness to dig into the data directly for reporting across high-profile client work.

What you’ll do:

• Create and drive the vision for the digital reporting center of excellence.
• Lead, develop, and grow the team by nurturing individual development through regular, actionable feedback. Foster a high-performance culture and strong team morale by championing career growth and setting clear expectations.
• Oversee and enhance all post-sales reporting, including strategic and actionable digital insights and campaign reporting to improve client outcomes.
• Develop and implement a comprehensive reporting process that aligns with client goals and company objectives.
• Design and enhance client data visualizations to promote insightful reporting, driving engagement with clients. 
• Act as the primary point of contact for all digital reporting-related inquiries and initiatives.
• Collaborate with internal teams and clients to understand their business objectives and reporting needs.
• Provide strategic insights and recommendations based on data analysis to enhance client outcomes.
• Oversee the development of reporting frameworks, tools, and methodologies and refine reporting templates.
• Ensure the accuracy, relevance, and timeliness of all reports and dashboards.
• Identify trends, patterns, and opportunities within data to provide actionable insights.
• Stay abreast of industry trends, best practices, and emerging technologies in digital analytics.
• Collaborate with product and engineering teams to integrate advanced analytics capabilities.

Experiences and Capabilities You Bring:

• 7+ years of experience in digital analytics, reporting, or insights roles, with at least 3 years in a management role.
• Extensive experience working directly with non-technical C-Suite stakeholders/clients; ideally Chief Communications Officers and Heads of Public Affairs or Government Relations.
• Proven track record of managing and leading a team in a fast-paced environment.
• Expertise in digital marketing metrics, KPIs, and reporting tools (e.g., Google Analytics, Tableau, Power BI).
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
• Experience working in a marketing tech startup or similar environment is a plus.

This is a hybrid role. Work from home or in the office on Monday and Friday, and in the New York City office Tuesday through Thursday. 

Job-3325570

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