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Client Services Administrator - CSA - Sunderland
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Client Services Executive – Wealth Management

A forward-thinking, expanding wealth management firm is seeking a Client Services Executive to join their established team. This role is ideal for someone with a background in financial services administration who thrives in a professional, client-focused environment and is looking for a long-term career within a high-quality firm.


Key Responsibilities:

  • Provide comprehensive administrative support to Financial Planners and Paraplanners
  • Manage new business processing and ongoing client servicing across pensions, investments, and protection
  • Liaise with clients, providers, and internal teams to ensure smooth and efficient case progression
  • Maintain accurate records and ensure all documentation is compliant and up to date
  • Support client review preparation and general back-office processes


Requirements:

  • Experience in a similar client services or IFA administration role
  • Knowledge of financial products including pensions, investments, and protection
  • Strong organisational skills and excellent attention to detail
  • Professional, client-centric approach and strong interpersonal skills
  • Confident using industry platforms and CRM systems



What’s on Offer:

  • Competitive salary and benefits
  • Supportive team culture with excellent career development opportunities
  • Exposure to a wide range of clients and financial planning cases
  • Hybrid working options and a modern, professional working environment


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