Overview:
We’re looking for a hands-on, experienced Accounts Receivable & Collections Manager to lead our AR and collections team. This role will manage a team of four and be responsible for driving timely collections, reducing outstanding receivables, and maintaining clean customer accounts. The ideal candidate is both strategic and detail-oriented, with strong communication and leadership skills.
Key Responsibilities:
- Manage the day-to-day operations of the AR and collections team (4 direct reports)
- Develop and execute collection strategies to improve DSO and overall cash flow
- Monitor aging reports and proactively address overdue accounts
- Ensure customer accounts are free of unresolved deductions and past due balances
- Build and maintain strong relationships with customers to support timely payment and issue resolution
- Partner with Sales, Customer Service, Warehouse, and Logistics to resolve billing or deduction issues
- Maintain compliance with internal policies and external regulations
- Prepare and present reports on AR performance, cash collections, and risk accounts to senior leadership
- Coach, develop, and evaluate team performance
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business, or related field
- 5+ years of experience in AR and collections, including 2+ years in a supervisory capacity
- Solid understanding of accounting principles
- Proficient in ERP systems and Microsoft Office (Excel, Outlook, etc.)
- Comfortable using AI tools and tech to streamline workflow
- Strong interpersonal, negotiation, and problem-solving skills
- Experience in the food service or manufacturing industry is a plus