Account Manager / Senior Account Manager – Theatre & Live Entertainment

A leading creative agency specialising in live entertainment is looking for an Account Manager to join their team. You’ll be responsible for delivering multi-channel marketing campaigns for some of the biggest names in the West End — from plays and musicals to one-off events and cultural institutions.

This is a great opportunity for someone who understands both the art and the numbers — someone who enjoys leading client relationships, thrives in a fast-paced environment, and has a genuine passion for live entertainment.

Key Responsibilities

• Build and manage strong day-to-day relationships with clients across a range of theatre and live entertainment accounts
• Deliver fully integrated campaigns across OOH, paid social, digital display, broadcast, and ticketing
• Own timelines, budgets, and campaign reporting — keeping things moving and stakeholders updated
• Work collaboratively with internal creative, media, and strategy teams
• Brief and manage creative rollouts and media planning
• Use box office and performance data to make campaign decisions in real-time
• Lead client meetings, present campaign outcomes, and provide clear recommendations
• Mentor junior members of the team (e.g. Account Executives or Interns)
• Attend industry events, opening nights, and client shows as a brand ambassador

What We’re Looking For

• 4+ years’ experience in a marketing, creative or media agency
• Proven ability to lead marketing campaigns and manage client relationships
• Experience across integrated media – especially OOH, digital, paid social, and print
• Strong organisational and budget management skills
• Clear communicator, confident in presenting and managing stakeholder expectations
• Passion for theatre and the wider live entertainment industry
• Experience working in a fast-paced, multi-client environment
• Knowledge of ticketing strategies, sales KPIs, or campaign reporting (a plus)
• Comfortable mentoring more junior colleagues and sharing knowledge

Why Join?

• Work on high-profile campaigns in London’s iconic theatre scene
• Join a collaborative, creative, and supportive team
• Hybrid setup with flexible working options
• Regular access to theatre tickets, industry events and press nights
• Great agency culture with a strong commitment to inclusivity and career development