Job Title: Remote Administrative Assistant – Healthcare Platform Support (Jane App)

Company: The Foreign Venture Group Inc.

Reports To: Operations Manager / Director of Growth

About FVG

Foreign Venture Group (FVG) is a digital transformation company that helps companies scale quickly & cost effectively by leveraging technology and talent. Our expertise spans marketing, technology, and operational strategies that help businesses grow and scale efficiently. We are committed to fostering a collaborative and growth-oriented work environment for all employees.

Job Overview:

We are looking for a highly organized, detail-oriented Remote Administrative Assistant with a background or training in the Jane App system to support client operations in the healthcare or wellness industry. The ideal candidate will serve as the backbone of day-to-day administrative tasks, ensuring smooth scheduling, documentation, and client communication. This role is suited for individuals who are proactive, tech-savvy, and confident working within systems that support medical or wellness practices.

Key Responsibilities:

• Manage and maintain client schedules, bookings, and reminders using Jane App
• Provide administrative support for intake processes, client forms, and document handling
• Coordinate with clients and internal teams to ensure timely updates and smooth communication
• Monitor emails, voicemails, and online inquiries, responding professionally and promptly
• Ensure data integrity and confidentiality in line with industry compliance standards
• Generate simple reports and summaries from Jane App for operational visibility
• Support onboarding of new clients into the system and help troubleshoot basic platform issues
• Collaborate with team members across different time zones and roles

Qualifications:

• Proven experience or certification/training in using Jane App
• 1 to 2 years of experience in an administrative, operations, or client-facing support role
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Comfortable with remote work tools such as Google Workspace, Zoom, and Slack
• High level of professionalism, reliability, and discretion

Preferred Qualifications:

• Background in healthcare, wellness, or clinical administrative support
• Experience working with international teams or virtual clients
• Familiarity with data privacy practices (e.g., HIPAA, PHIPA)

Tools to know:

Tools & Systems You’ll Use

• Jane App – core platform for scheduling, records, and client communications
• Google Workspace – for email, calendar coordination, file management (Docs, Sheets, Drive)
• Airtable – for managing internal task trackers or shared dashboards
• Calendly – for managing booking links and availability
• Jira (basic use) – to log support tickets or workflow updates internally

Note: Training or onboarding for internal systems will be provided, but familiarity with cloud-based platforms and remote tools is required.

Why Join Us?

• A supportive and collaborative virtual team environment
• Opportunities for long-term growth and upskilling
• A culture of trust, innovation, and excellence
• A chance to make an impact while working with meaningful brands