Job Title: Remote Professional

Company: The Foreign Venture Group Inc.

Location: Remote (Winnipeg, Manitoba-based client)

About FVG

Foreign Venture Group (FVG) is a digital transformation company that helps companies scale quickly & cost effectively by leveraging technology and talent. Our expertise spans marketing, technology, and operational strategies that help businesses grow and scale efficiently. We are committed to fostering a collaborative and growth-oriented work environment for all employees.

Job Overview: 

The Virtual Assistant at Foreign Venture Group (FVG) plays a crucial role in driving digital transformation initiatives that enhance business scalability and efficiency. This role involves collaborating with various teams to identify opportunities for leveraging technology and talent to meet client needs. The Virtual Assistant is responsible for both strategic planning and execution, ensuring that projects align with FVG's commitment to facilitating growth and innovation in a collaborative environment.

Key Responsibilities

• Perform accurate and efficient data entry tasks, ensuring meticulous attention to detail.
• Manage email correspondence, organize emails, prioritize messages, and provide prompt responses.
• Professionally handle incoming and outgoing calls, ensuring excellent customer service and effective communication.
• Coordinate and organize calendars, scheduling appointments, meetings, and events for the team.
• Facilitate communication and collaboration among team members, ensuring smooth workflow and efficient task coordination.
• Assign tasks and projects to team members based on priorities, monitor progress, and ensure timely completion.
• Track time spent on various tasks and projects to optimize productivity and meet deadlines.
• Handle customer relationship management (CRM) systems, update client information, and maintain accurate records.
• Provide exceptional customer service, address client inquiries and concerns, and maintain positive client relationships.

Qualifications:

• At least 1 year experience as a Remote Professional.
• Meticulous attention to detail for accurate data entry and error-free results.
• Proficiency in email management, including organization, prioritization, and prompt response.
• Excellent communication skills, both written and verbal, for effective interaction with clients and team members.
• Strong problem-solving abilities and adaptability to handle various challenges and changing priorities.
• Proven organizational skills, including multitasking and time management.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Tech-savviness and proficiency in office software and productivity tools.
• Research skills to gather information and support decision-making.
• Proactive approach and initiative to anticipate needs and improve efficiency.
• Professionalism, reliability, and a positive attitude.

Tools to know: 

• CRM systems (e.g., Salesforce, Hubspot), 
• Project Management Tools (e.g., Trello, Asana), 
• Time Tracking Software (e.g., Toggl, Clockify).

Benefits: 

• Remote working environment.
• Opportunity to work with a dynamic and passionate team.
• Professional development and growth opportunities.
• An inclusive and collaborative workplace culture.