Title: Operations Manager

Location: Atlanta (In-Person / On-site)

Reporting Structure: This role reports to the VP of Operations

The Company

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, they're rapidly scaling and preparing for multi-city expansion in 2026–2027.

Why This Role is Exciting

• Launch and scale a new market: You’ll be the operational owner for Throne’s Atlanta market—responsible for launching, stabilizing, and scaling the business into a self-sufficient operation
• Transformative mission: You'll play a critical role in helping Atlanta and surrounding areas tackle a public infrastructure challenge—improving access to bathrooms through innovative tech.
• Empowered decision maker: You'll have full ownership of building and leading a passionate, hands-on team and the opportunity to develop efficient, scalable processes from the ground up.
• Cross-functional visibility: Work closely with product, finance, sales, and marketing to ensure operational success and maintain alignment across the business.

Responsibilities

As the Operations Manager, you will oversee day-to-day field and warehouse operations in Atlanta. You’ll lead, launch, and optimize Throne’s physical operations, managing frontline teams and ensuring operational excellence.

• Own daily operations and uphold success metrics such as unit uptime and cleanliness satisfaction.
• Hire, train, and manage an in-house Operations Team—including technicians, cleaners, and pump truck operators.
• Foster a culture of accountability, care, and performance across the team.
• Build workforce plans to ensure adequate staffing, optimize shift coverage, and minimize inefficiencies.
• Analyze operational data to identify trends, resolve bottlenecks, and implement improvements.
• Oversee logistics related to Throne unit deployment, customer delivery, and site testing.
• Maintain inventory visibility and forecast future needs to ensure consistent service delivery.
• Partner with account management and sales teams to support customer success and field-level execution.
• Manage warehouse and fleet logistics, including vehicle and equipment maintenance.
• Enforce safety protocols and ensure compliance with company and regulatory standards.
• Contribute feedback to inform product, software, and service design at the company level.

Is This You?

• 3–5 years of experience in operations management or a related field—especially in physical operations settings such as micromobility, fleet management, hospitality, sanitation, or facilities.
• Proven success managing hourly or field-based workers, with strength in hiring, training, coaching, and performance management.
• Self-starter with strong organizational and leadership skills—comfortable getting hands dirty and leading from the front.
• Deep understanding of logistics, warehouse ops, and field deployment processes.
• Demonstrated ability to problem-solve in real-time, with common sense and urgency.
• Comfortable in ambiguous, fast-paced environments and able to create structure that scales.
• Passionate about delivering excellent customer or user experiences through operational execution.
• Experience building or refining operational systems, SOPs, or internal tooling.
• Collaborative, low-ego leader who prioritizes culture and team growth.

Ideal Candidate

• Experience in a startup environment
• Previous experience working with a technical physical product is preferred



Education

• Bachelor’s degree or equivalent

Compensation

• $115,000-130,000/yr depending on experience

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.