Title: Sales Manager

Location: New York City, hybrid schedule (flexible)

Company Overview

Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of a restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.

Quick facts:

• Founders are ML engineers & data scientists from Uber & Google and also own restaurants
• In just 2 years, we are operating in over 10,000 locations (4k in year one)
• Achieved 2024 revenue goals and 4xed ARR
• Creating a new VSaaS category in a $300B market
• Raised $7M from investors that backed Instacart, Rappi

About the role

We are looking for an experienced and results-driven Sales Manager to lead and develop our growing sales team. This role will be responsible for managing a team of Account Executives, helping them close deals, providing coaching and training, and improving overall sales performance. The ideal candidate has a strong track record in B2B SaaS sales, experience in sales leadership, and a passion for developing high-performing teams in a fast-paced startup environment.

Role expectations:

• Lead and manage a team of growing Account Executives, providing coaching, mentorship, and performance feedback
• Help reps close deals by joining key sales calls, reviewing strategies, and identifying opportunities for improvement
• Develop and implement a structured onboarding and training process for new sales reps to ramp productivity faster
• Track and analyze sales performance, providing regular reports and forecasts to leadership
• Improve the team's closing rate by refining sales playbooks, objection-handling strategies, and sales messaging
• Ensure pipeline health and accurate forecasting, leveraging CRM tools to monitor deal progress and team performance
• Collaborate with leadership, marketing, and product teams to refine go-to-market strategies and support team success
• Stay up to date on industry trends and competitive insights, ensuring the team is equipped to handle market shifts

What We're Seeking

Must-Have:

• Located in one of our hubs - San Francisco, New York City, Tampa
• 4+ years of B2B sales experience, with a proven track record in SaaS
• Experience succeeding in a consultative sales environment, understands how to multi-thread and objection handle early on
• Experience managing and coaching sales teams, ideal if in an early-stage or high-growth environment
• Proven ability to improve sales team performance through structured training, mentorship, and strategic deal support
• Strong communication and interpersonal skills, with the ability to motivate and develop reps to exceed targets.
• Experience in sales forecasting and pipeline management, ensuring data-driven decision-making.
• A hands-on, roll-up-your-sleeves leader who thrives in a fast-paced, evolving environment.

Nice-to-have:

• Experience selling SaaS to restaurants, ideally large chains
• Experience working with an early stage startup

Why join Loop:

• Ability to manage + grow a team through the next growth stage, the role will start with 4 AEs and can grow to 8
• Work in a high density talented and lean team. Reached Seed and grew to 1000s of locations with a tech team of < 15 and 1 UX designer.
• Scale and grow with a rapidly growing business. We have 4Xed in revenue in 2024 and are poised to grow rapidly through 2025.
• Highly competitive pay and early stage equity of a rapidly growing business