POSITION PURPOSE:

The Inside Sales Engineer - Engineered System Specialist (ESS) maintains and develops existing customer relationships through quality service and support of their needs.

JOB RESPONSIBILITES

• Generate comprehensive customer quotes for multiple products that we represent.
• Prepare detailed submittals per company standard guidelines.
• Download and print plot drawings, specifications, schedules, and details as it relates to project quotations.
• Process stock and factory orders for customers and/or Outside Sales Representatives
• Answer phone calls, emails, and send requests to customers relating to: quotes, order processing and tracking, freight claims, product availability, and field service or warranty issues
• Manage/Coordinate project using the project management system.
• Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes.
• Maintain knowledge of HVAC fundamentals and product lines, staying informed of new products, and utilizing opportunities to further educate self, co-workers, and customers.
• Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources.

JOB REQUIREMENTS

• Demonstrate ability to multitask with effective organizational skills, prioritize workload, and strong attention to detail.
• Bachelor’s degree in Mechanical / Industrial Engineering, Physics or Math is preferred. Associate’s degree in Pre-Engineering or HVAC or equivalent HVAC experience will also be considered.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Energetic with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment.
• Perform quality work and meet deadlines without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team member
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Able to follow established sales guidelines and procedures.
• Must demonstrate Core Values: driven and self-motivated, can-do attitude, team player, customer driven, do what’s right and accountable.