Global Accounts Platform Specialist

Location: New York City, NY (Hybrid 2-3 days Onsite)

Pay: $73.39/hour (Full-time)

Duration: 6-month Assignment

About the Role

Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts.

What you'll do

• Own, grow, and develop key global accounts through strategic optimization and client engagement
• Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals
• Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team
• Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients
• Identify and develop data analysis and recommendations that align with customer goals
• Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers
• Deliver best-in-class customer service while driving revenue and customer satisfaction targets
• Collaborate across multiple time-zones while maintaining strong communication

What you'll bring

• 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform
• Previous experience using major advertising platforms
• Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space
• Strategic selling proficiency working with performance advertisers as well as advertising agencies
• Ability to think strategically about complex issues and develop recommendations and action plans
• Excellent communication and presentation skills - in-person, on video conference, and over-the-phone
• Strong analytical skills including in-depth knowledge of Excel
• Ability to focus on details and trends combined with the skills to react fast
• Extremely professional with a positive attitude and passion for cross-team collaboration

What sets you apart

• Strong background and knowledge of presentation software
• Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally
• Experience working across multiple time-zones with diverse teams
• Track record of delivering best-in-class customer service for advertisers

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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