Contract: Full-time, Permanent

Work-mode: On-site

Location: Nicosia, Cyprus

Salary: Up to €26,000 gross per annum (paid over 13 instalments) + company car, mobile phone, and laptop

Our client is a leading provider of office equipment and technology solutions in Cyprus, known for their dynamic, innovative, and customer-centric approach. With offices in Nicosia, Limassol, and Larnaca, they are committed to simplifying and enhancing their clients’ operations through a wide range of reliable products and services.

They are now looking to appoint a full-time IT Support Administrator to join their team at their Nicosia office on a permanent basis.

Responsibilities

• Provide first- and second-level support for internal IT infrastructure, including troubleshooting network issues, managing Active Directory, and resolving issues with Cisco devices

• Offer technical support to external clients on photocopier maintenance, connectivity, printing, scanning, and email issues

• Install and support Xerox Workplace Suite and YSoft solutions for internal and external users

• Maintain and troubleshoot production printers (including Fiery controllers) in the copy centre

• Communicate effectively with clients to deliver professional, timely support

• Document all support requests, actions taken, and resolutions

• Perform preventative maintenance on Xerox equipment to ensure performance and minimise downtime

• Undertake any additional responsibilities within the role’s scope

Requirements

• Proven experience in IT support

• Solid understanding of networking concepts (TCP/IP, DNS, etc.)

• Experience with Active Directory and Cisco networking equipment is desirable

• Familiarity with Xerox Workplace Suite and YSoft solutions is highly advantageous

• Knowledge of Fiery controllers for production printers is a plus

• Strong troubleshooting and problem-solving skills

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

• Fluency in both English and Greek (written and verbal)

Benefits

• Competitive salary package paid over 13 instalments

• Company car, mobile phone, and laptop

• Opportunities for professional development and career progression

• Supportive and collaborative work environment