Title: Compliance Director, Payments Group

Position Overview:

Our client is seeking a dynamic and experienced Compliance Director to lead the strategic compliance efforts within their Payments Group. This individual will play a critical role in guiding policy, regulatory adherence, and risk mitigation across payment processing operations—including ACH, Remotely Created Checks (RCC), and Credit/Debit Card transactions. As a registered ISO and Third-Party Payment Processor, our client works directly with banking partners and card brands, serving a range of merchants, including those categorized as higher risk.

This role is pivotal to maintaining regulatory integrity and fostering a culture of compliance throughout the organization. The Compliance Director will lead underwriting and audit initiatives, interface with industry groups and regulators, and provide actionable insight across departments. This position is also a key member of the senior leadership team.

Key Responsibilities:

• Lead and Inspire: Drive a culture of excellence, teamwork, and compliance across the Payments Group. Provide effective leadership to both employees and contractors.
• Team Management: Oversee, mentor, and develop a high-performing compliance team. Set clear performance standards and provide ongoing training.
• Compliance Program Oversight: Design, implement, and continuously evolve a robust compliance program. Ensure all internal stakeholders are informed and aligned with new and existing regulatory requirements.
• Merchant Underwriting: Oversee and assist in the onboarding process for new merchants, ensuring appropriate risk assessments and due diligence.
• Ongoing Audits: Monitor compliance for existing merchants, coordinating and conducting audits to ensure continued adherence to regulations.
• Risk Management: Identify and address potential compliance risks. Propose and implement corrective action plans to resolve issues effectively and prevent recurrence.
• External Audit Support: Actively participate in third-party or client-initiated audits, addressing any compliance gaps swiftly and thoroughly.
• Internal Quality Assurance: Regularly audit compliance-related activities and propose enhancements for better effectiveness and efficiency.
• Regulatory Monitoring: Stay current with changes in underwriting standards, regulations, and market-specific requirements. Translate complex legal or regulatory concepts into clear guidance for cross-functional teams.
• Reporting: Deliver timely and insightful compliance reports to senior management.
• Training & Development: Partner with internal training teams to deliver impactful compliance education to new hires and existing staff.
• Marketing Compliance: Review marketing and advertising materials to ensure alignment with applicable regulations and standards.
• Industry Engagement: Stay informed via trade journals, legal updates, and direct client interactions.
• Tech & Operations Collaboration: Provide feedback on software development initiatives and support gateway setup and merchant onboarding processes.
• Work Ethic: Commit to a 40-hour workweek, with flexibility for additional hours, including evenings and weekends as needed.
• Additional Duties: Take on additional responsibilities as assigned.

Qualifications:

Education:

Bachelor’s degree in business, finance, or a related field preferred; alternatively, a two-year degree with significant relevant experience in compliance or risk management.

Experience:

3–5 years of proven success in the payments industry with leadership responsibilities. Strong familiarity with financial, operational, and regulatory procedures. Industry certifications are a plus.

Skills & Attributes:

• Strong critical thinking and problem-solving abilities
• Ability to work independently and deliver measurable results
• Exceptional verbal and written communication skills
• Confident presenter and trainer with the ability to simplify complex information
• Highly organized and detail-oriented
• Proficient with standard business software and compliance tools
• High integrity, professionalism, and the ability to remain calm under pressure

Ready to make an impact in a fast-moving and highly regulated environment? Apply now and lead the charge in safeguarding compliance for a forward-thinking payments provider.