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Quality Control Manager
North Charleston, SC
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Job Location: North Charleston, SC

Travel: Minimal – occasional travel for audits, training, or supplier visits

Compensation: $111,000 to $139,000 + up to 10% annual bonus

Work Setting: Onsite, Monday through Friday

Benefits: Medical, Dental, Vision, 401(k) with match, PTO, Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, Paid Parental Leave


Position Summary:

We are seeking a hands-on Quality Control Manager to lead all aspects of quality at a high-volume manufacturing facility. This role is critical in ensuring product compliance, driving continuous improvement, and upholding a culture of quality throughout operations. Reporting to the Director of Operations, you’ll lead a small team and collaborate cross-functionally to resolve issues, maintain ISO 9001 standards, and improve first-pass yield and customer satisfaction.

Key Responsibilities

Quality Systems & Compliance

  • Lead and maintain ISO 9001 Quality Management System
  • Ensure compliance with internal standards and regulatory requirements
  • Coordinate and prepare for internal, customer, and third-party audits
  • Oversee corrective and preventive actions using root cause analysis tools (8D, DMAIC, 5 Whys)

Leadership & Team Development

  • Manage, mentor, and develop a team of 4–5 quality professionals
  • Set performance standards and drive accountability across the team
  • Foster a proactive quality culture across the facility

Process Improvement & Metrics

  • Analyze quality metrics, trends, and nonconformance data
  • Collaborate with operations and engineering to improve yield, reduce scrap, and resolve issues
  • Lead initiatives to improve incoming inspection, in-process checks, and final product release

Customer & Supplier Quality

  • Manage customer complaints, RMAs, and warranty claims
  • Interface with customers and suppliers on quality concerns and expectations
  • Support supply chain by managing supplier quality and conducting necessary audits

Documentation & Technical Support

  • Maintain quality documentation, procedures, and control plans
  • Support creation of product specifications and test methods
  • Write and review technical quality reports and protocols

Qualifications

Required:

  • Bachelor’s degree in Engineering, Manufacturing, or related field
  • 15+ years of experience in manufacturing, with 5+ years in a quality leadership role
  • Experience in ISO 9001-certified environments
  • Six Sigma Green Belt or Black Belt certification
  • Strong analytical skills and familiarity with tools like Excel and Minitab
  • Technical knowledge of control plans, PFMEA, SPC, and inspection processes
  • Ability to lead by example in a fast-paced, hands-on production environment
  • Must be clean-shaven to wear a respirator in designated areas

Preferred:

  • Experience with plastic injection molding, assembly, or electrical safety products
  • Working knowledge of lean manufacturing and statistical process control (SPC)

Physical Requirements

  • Ability to work in a manufacturing setting and walk the production floor
  • Capable of wearing PPE, including respirators, in compliance with safety protocols
  • May require standing, climbing, or occasional lifting up to 40 lbs



This is a highly visible opportunity to lead the quality function at a growing site with strong executive backing. If you're passionate about quality, process improvement, and hands-on leadership—we’d love to connect with you.


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