Do you have experience in building strong relationships and delivering exceptional value to a professional membership organization.

Careers In Nonprofits is leading in the search for the next Director of Member Engagement for the New York Bankers Association.

The is a Full-Time, Hybrid opportunity based in Midtown-Manhattan, NY with a salary range of $90,000 to $115,000.

ORGANIZATION: New York Bankers Association

POSITION TITLE: Director of Member Engagement

LOCATION: Midtown- Manhattan, NY- Hybrid

SALARY RANGE: $90,000-$115,000 (commensurate with experience)



Is This Your Dream Job? The Director of Member Engagement plays a critical role in building and sustaining strong relationships with the member banks of the association, which range in size and scope across the industry. This position is responsible for driving member engagement, retention, and satisfaction by developing and implementing strategies, programs, and services that connect members to the association’s educational, networking, and advocacy resources.

The ideal candidate is highly member-focused, collaborative, and adaptable, with excellent communication skills and a proven ability to anticipate and respond to the evolving needs of a membership-based organization. Experience working within an association environment is strongly preferred, as is the ability to thrive in a small-office setting that requires flexibility, initiative, and a team-oriented mindset.

Familiarity with the banking industry and knowledge of the legislative, regulatory, and policy environment are beneficial, as they enhance the ability to connect members with the association’s broader advocacy mission and industry leadership role.

Our Ideal Candidate:

•  5+ years of experience in Association or Nonprofit Membership, Community Engagement, or related roles.
• Strong interpersonal, communication, and relationship-building skills, including experience working with C-suite executives.
• Event and meeting planning experience.
• Proficiency with association management systems, and email marketing platforms.
• Self-starter with the ability to manage multiple priorities and work both independently and collaboratively.
• Knowledge of or interest in public policy, legislative, and regulatory issues relevant to the banking industry- Highly Preferred
• Bachelor's Degree- Communications, Marketing, Business, Nonprofit Management, Public Policy, or related field

How You Will Spend Your Day:

Member Relations & Support

• Serve as the primary point of contact for most member inquiries and engagement, ensuring responsive, concierge-level service.
• Build and maintain strong relationships with all NYBA members to understand their needs, business priorities, and the communities they serve.
• Partner with the CEO, VP of Communications, and marketing team to ensure clear, consistent, and effective communications with members.
• Proactively connect members with association resources, programs, and advocacy efforts.

Engagement Strategy & Programs

• Monitor and analyze member engagement metrics, feedback, and trends to inform strategies and measure effectiveness.
• Design and implement initiatives to strengthen member participation, including peer networks, leadership cultivation, and emerging leader opportunities.
• Coordinate and manage regular regional CEO meetings and CEO bank visits, handling logistics and ensuring meaningful outcomes.
• Support the development of engagement strategies that highlight the association’s value in education, networking, and advocacy.

Events & Outreach

• Collaborate with events, professional development, and communications teams to promote and deliver high-quality member-focused programming.
• Assist with outreach and recruitment of prospective members, identifying opportunities for growth.
• Represent the association at industry events and external meetings to build visibility and strengthen relationships.
• Perform other duties as required to support the overall goals of the department/association.

Compensation and Benefits

This is a full-time, exempt position and reports to the Vice President of Communications. NYBA offers a competitive salary between $90,000-115,000 (commensurate with experience) and generous benefits, including:

• Employer-Sponsored Health Care Plan (Medical, Dental, and Vision Insurance)
• Disability, Life Insurance, and Personal Accident Insurance
• Flex Spending Accounts
• Generous Paid Time Off (Vacation, Sick, and Public Holidays)
• Family Leave (Maternity, Paternity)

Location and Travel

NYBA offers a hybrid work model: on-site/work from home; office located in New York City (Midtown).

Some travel required: 3-4 events annually, and meetings in/around New York State

About the New York Bankers Association

Since 1894, it has been the New York Bankers Association’s primary mission to be the State’s preeminent provider of legislative and regulatory services to a unified banking industry. Over the years, the Association’s mission has grown to include educational programs, public relations, political action and member services geared to enhance the profitability and stature of New York ’s banking industry. Today, the New York Bankers Association represents community, regional and money center commercial banks and thrift institutions in New York State with 200,000 employees and more than $10 trillion in aggregate assets. Several years ago, NYBA merged with the Community Bankers Association of New York State, strengthening further the unified voice of New York ’s banking industry.

We’d love to hear from you!

If this sounds like the job for you or know someone who would be a great fit, we would love to help make that happen. Please apply using the link below.

For questions related to this opportunity, please email kkopakin@cnpstaffing.com

For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.