Title: HR Coordinator, Prescreening

Category: Full-Time

Status: Non-Exempt, Hourly

Salary: $22 to $28 per hour, DOE

Reports to: HR Manager, Prescreening

Location: Onsite at TCWGlobal Corporate Office (San Diego, CA)

Start Date: ASAP

Position Summary:

TCWGlobal has been named "Best Place to Work" by the San Diego Tribune 11 times. Why? Because we create an environment where excellence meets enjoyment, and purpose meets growth.

We offer perks that make work life better—a beautiful campus with flexible workspaces, a full onsite gym with lounges, massage rooms, an onsite restaurant, plus chef-prepared meals. In addition, your passion for making a difference matters here. We'll match your charitable gifts up to $5,000 and give you 16 paid hours to volunteer for causes close to your heart. We believe that when we help our community thrive, we all grow stronger.

We are a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR-related solutions for our clients’ contingent workforces. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.

If you're ready to join a team of unstoppable go-getters, a company culture that encourages growth and connectedness, and an organization that truly cares about its employe es and the world, then TCWGlobal is the place for you!

We are seeking an HR Coordinator, Prescreening to join our dynamic team. This role’s primary responsibilities include initiating, processing, and executing on all pre-employment screening while maintaining an intentional focus on strengthening the client relationship. The ideal candidate for this position must possess excellent verbal and written customer service skills and, in addition, should be able to multi-task, prioritize and be a highly detailed oriented individual.

Key Responsibilities:

• Manage the end-to-end background check process, including submitting requests, monitoring progress, and ensuring timely completion 
• Maintain organized records and demonstrate strong recall of workflows, candidate details, and procedural requirements
• Assess and analyze gathered data to ensure compliance with local regulations and company policies, presenting findings in detailed and concise reports
• Conduct comprehensive international background checks, including verifying education, employment history, criminal records, and reference checks across diverse global locations
• Provide guidance and support to internal teams on interpreting and understanding international background check results and their implications
• Maintain and process weekly status updates for clients and account managers
• Maintain pre-screening tracking spreadsheets
• Identify discrepancies or missing information in candidate files and proactively follow up to resolve issues 
• Work successfully with third party vendors to ensure quick and accurate processing
• Complete monthly invoicing for clients utilizing pre-screening services
• Entering new employee paperwork into HRIS, process quality checks and audits
• Other human resources duties as required

Qualifications & Skills:

• 1+ years of HR and/or payroll experience required
• Healthcare credentialing experience preferred
• Highly detail-oriented
• Outstanding customer service skills
• Trustworthy and dependable
• Self-starter with a highly refined work ethic who can work on his/her own
• Excellent communication and interpersonal skills and the ability to prioritize
• Positive, "can-do" attitude
• Can multi-task and work in a fast-paced office environment
• Proficient in Microsoft Office applications & Internet

Salary & Benefits:

This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.

Additional compensation may be earned by exceeding sales and service goals.

Application Information:

Visit https://www.tcwglobal.com/join-the-family to learn more about our amazing team!

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation. 

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