Sr. Human Resources Business Partner and Community Relations Specialist

About the Job:

The Sr. Human Resources & Community Relations Generalist provides senior-level leadership across human resources, employee relations, community engagement, and government affairs to support safe, compliant, and socially responsible operations at the mine. This role serves as a trusted advisor to site leadership, a visible community representative, and a key integrator between workforce strategy and external stakeholder relationships.

Operating with a high degree of autonomy and judgment, this position manages complex employee relations matters while also leading proactive community and government engagement efforts. The role plays a critical part in reinforcing the company's culture, values, and reputation—internally with employees and externally with community members, partners, and government entities.

This is a strategic feeder role for future leadership in HR management, stakeholder relations, or site leadership, requiring strong influence skills, sound decision-making, and the ability to navigate sensitive internal and external issues.

Responsibilities: 

HR Leadership & Business Partnership

• Provide senior-level HR leadership aligned with site operational priorities and workforce strategy to execute site-level human resources programs in support of operational goals including manpower planning, workforce forecasting, and succession planning initiatives.
• Serve as a strategic partner with site leaders to align HR initiatives with business priorities.
• Serve as a strategic partner to superintendents, managers, and department leaders on people-related decisions.
• Support HR Manager with workforce planning, succession planning, and organizational effectiveness initiatives.
• Provide day-to-day HR guidance and decision support across all departments.
• Translate business and community needs into actionable HR and engagement strategies.

Employee Relations & Performance Management

• Serve as a lead advisor to supervisors and superintendents on employee relations matters including coaching, performance management, corrective action, and conflict resolution ensuring consistency, fairness, and compliance.
• Independently lead and document complex employee investigations, complaints, and conflict resolution efforts ensuring consistent application of Company policy and employment law with professionalism, discretion, and sound judgment.
• Manage performance review processes, promotions, development plans, and disciplinary actions.
• Manage sensitive and high-risk ER issues with professionalism, discretion, and sound judgment.
• Counsel leaders on effective communication, engagement, and team development.
• Serve as a credible, trusted advisor to both leaders and employees.

Recruitment & Workforce Development

• Lead full-cycle recruiting for hourly, salaried, and professional non-manager roles.
• Collaborate with hiring managers to develop job descriptions, candidate selection, and interview strategy in partnership with HR Team.
• Oversee onboarding and orientation processes to support workforce readiness and retention.
• Maintain relationships with local workforce partners, schools, and community organizations.
• Support internship, summer student, and workforce partners, and community organizations to support talent development, internships, and workforce programs.

Community Relations & Stakeholder Engagement

• Serve as a visible, trusted representative of Coeur Wharf within the local community.
• Identify, build and maintain strong strategic partnerships with community organizations, educators, civic leaders, and local residents.
• Refine and manage systems to track community issues, complaints, concerns, and commitments.
• Refine and manage a comprehensive community contribution strategy and strategically manage the donations budget.
• Screen major donation requests, make recommendations, and coordinate communication to successful and unsuccessful applicants.
• Manage volunteer participation related & represent the comapny at sponsorships, career fairs, community events, and outreach activities.
• Ensure all company activities demonstrate active partnership, mutual respect, and long‑term commitment without creating dependency.
• Coordinate site tours and represent the operation at community events and outreach activities.
• Oversee event logistics, collaboration with community partners, and communication with internal teams to ensure smooth and successful events.

Government & Legislative Affairs

• Build and maintain effective relationships with local, county, and state government officials, including city councils, county commissions, state legislators, and agency representatives.
• Coordinate closely with lobbyists or government affairs consultants to ensure company alignment on legislative priorities.
• Monitor legislative sessions, regulatory proposals, and emerging policy issues affecting mining, land use, environment, workforce, and taxation.
• Communicate potential legislative or regulatory impacts to internal leadership, facilitating timely discussions and recommendations.
• Represent Coeur Wharf at government hearings, public meetings, and legislative events as appropriate.
• Prepare briefing materials, talking points, and presentations for leadership when interacting with government agencies or policymakers.
• Support development of company positions on proposed bills or regulatory changes.

Communications & Culture

• Develop and manage internal and external communication materials including presentations, talking points, community updates, and social media content.
• Ensure all communications are aligned with company standards, strategic objectives, and legal requirements.
• Coordinate the review and approval process for all public materials, including obtaining required approval from the legal department prior to release.
• Serve as the primary point of contact for public communication requests, inquiries, and media coordination.
• Ensure communication aligns with company events, milestones, and required timeframes.
• Support employee engagement and awareness of company initiatives.
• Champion Coeur’s culture, values, and the 4 Keys across the workforce. 
• Coordinate and facilitate HR-related training programs including onboarding, supervisor development, and compliance training.
• Lead or support employee and community engagement initiatives, recognition programs, and site events.

Compliance, Risk & Continuous Improvement

• Ensure compliance with all federal, state, local, and Company employment laws and standards.
• Oversee FMLA, ADA interactive processes, STD/LTD, and other leaves of absence.
• Manage maintenance of accurate and confidential employee records and documentation.
• Support audits, reporting requirements, and internal or external reviews.
• Analyze HR data and trends to identify risks, opportunities, and improvement initiatives and provide insights to leadership.
• Manage and deliver HR metrics and reports related to recruiting, manpower, and leave utilization.
• Drive continuous improvement in HR processes, effectiveness, and service delivery.
• Mentor and provide guidance to HR Coordinators or Clerks as needed.

Required Qualifications & Skills:

Required

• Must have valid drivers license 
• Bachelor’s degree in Human Resources, Communications, Public Affairs, Business, or a related field; equivalent experience considered 
• 5–8 years of progressive experience:
• Human Resources / Employee Relations and
• Community relations, government affairs, or stakeholder engagement
• Professional HR certification (PHR or SHRM-CP).
• Demonstrated experience leading employee investigations and managing complex ER matters independently. 
• Strong working knowledge of employment law, employee relations, recruiting, HR compliance, and best practices.
• Proven ability to influence and coach leaders at the supervisor and superintendent level, manage sensitive issues, and drive consistent HR practices.
• Experience working with local or state government entities, regulatory bodies, or community organizations.
• Strong verbal and written communication skills for both employee and public audiences.
• Comfortable navigating conflict, political sensitivity, and high-visibility issues.
• High integrity, discretion, and professionalism.
• Strong organizational skills with the ability to manage competing priorities.
• Self-directed, proactive, and capable of operating independently in a dynamic environment.
• Proficiency with Microsoft Office and HR systems (HRIS, timekeeping, reporting tools).

Preferred

• Experience in & strong understanding of mining, manufacturing, or heavy industrial operations.
• Experience supporting workforce planning, succession planning, or organizational change initiatives.